This place has really gone south! Way DOWN! I have stayed at this hotel in the past about a year ago, so I did not hesitate to book a room there again. BIG MISTAKE-O! Upon entering the hotel, I got yelled at by other guests to hurry up because they were tired of waiting to check in at the front desk. I was dressed in business attire so they mistakenly thought I was working the front desk. After another 10 minutes lapsed, front desk help finally arrived and reservations were a MESS! They could not find anyones paperwork. The counter girl kept flipping stacks of paper around but could not check anyone in.
The hotel is noted as a three star hotel, but one is too many. It is creepy when you have people sleeping and camped out on the lobby floor because the rooms are not ready and check in way too long. When I finally get my keys, I walked into the elevator followed by a mexican thug with covered with tatooes that slipped into the elevator as the doors were closing. It was the longest elevator ride of my life as we were both headed to the third floor. I said hello to this person, but got no reply back. I had NEVER FEARED FOR MY SAFETY as I did at that moment. When we got to the third floor I waited for him to exit first. I pretended to look for my phone in my bag to linger behind. SIGH!
When I got to my room, it smelled HORRIBLE but Thank GOD I had packed my own travel size Lysol because knowing what was out there--I was not going to venture out again. After one night, I checked out of there as quickly as could even though I had originally booked a two night stay.
I told the manager how badly things went the night before at registration and about the horrible smell, but the she did not care to hear about it. After getting the cold shoulder, I felt telling her about the slamming doors and knocking on walls throughout the night would be pointless.
Since breakfast was included in the overnight stay, I had planned to eat there before checking out, however the breakfast area was a zoo and a dirty mess! So I grabbed a banana and split!
- Laredo Staybridge Suites
