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Manor Inn: Traveller Reviews

3501 Highway 259 North, Kilgore, TX 75662
Hotel amenities
Manor Inn
Ranked #6 of 7 hotels in Kilgore
2.5 of 5 stars 8 Reviews
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8 reviews from our community

    Trip type
Traveller rating
    0
    1
    0
    1
    6
Date Rating
Sherman
1 review
2 helpful votes 2 helpful votes
“Horrible Management”
1 of 5 stars Reviewed 15 November 2007
2
people found this review helpful

Horrible experience. We stayed only one night! The staff was helpful but the General Manager had anger management problems. The bathroom was dirty and had bugs flying around. The staff did not put the right name and credit card on the right account. Coffee pot was dirty and there wasn't any soap. The toilet ran all night. Half the time it wouldn't even work. The front desk did come to the room to clean out the dirty bathtub and left some keys and later a young man walked into our room without asking to retrieve the keys. Shocking. We called to get the management and were told she was out of town. After our stay we asked to be contacted by the General Manager and she would not call us back. We finally got her on the phone and she was very disrespectful and unprofessional. She ended our conversation by hanging up on us. No resolve to the issues. We have since filed a formal complaint with Ramada Inn to have this situation looked into. This hotel doesn't have to be this bad if it had some proper management and training.

  • Liked — breakfast
  • Disliked — general manager and dirty room
  • Stayed November 2007, travelled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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ladyluck2007
1 review
“Its a blast”
4 of 5 stars Reviewed 7 August 2007

I stayed at the Ramada Inn in Kilgore on July 28th. It was so nice and the people so friendly. I loved the out door pool, and the hot breakfast they provid is very good. The house keepers are sweet and they are helpful. I enjoyed my stay and the front desk was awsome in helping me with any problam. The rooms are newly redone and new carpet in the rooms. It was a nice stay all the way around.

  • Liked — the pool area
  • Disliked — not a thing
  • Stayed July 2007, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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montana
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Really Bad”
1 of 5 stars Reviewed 10 May 2007

We stayed here for a week and it was horrible!!! It is NOT like any other Ramada's out there! Not even close!!! It was old, run down, dirty, bugs in the rooms, dirty rooms, dirty meeting room, dirty breakfast room, no plates in the breakfast rooms, no remote in the rooms for the TV, windows that did not open and did not lock, [----] staff, and worst of all, NO INTERNET. We stayed there specifically because for our job, we needed internet. Their wireless did not work the entire week. We had to go outside and pick up a neighboring hotel's wirelss signal. This was a hotel specifically catering to construction crews of men who passed through. They stayed up late drinking. So if you are one of those, this place is for you.

  • Liked — Absolutley nothing.
  • Disliked — Dirty, no internet.
  • Stayed May 2007, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
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Additional Information about Manor Inn

3501 Highway 259 North, Kilgore, TX 75662
Price range (per night):* 49 AUD - 70 AUD

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