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Interstate Inn Haltom City: Traveller Reviews

5500 NE Loop 820, Haltom City, TX 76117
Hotel amenities
Interstate Inn Haltom City
3.0 of 5 stars 4 Reviews
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4 reviews from our community

    Trip type
Traveller rating
    1
    0
    0
    0
    3
Date Rating
Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
“They do NOT honor hotel.com bookings... Dot NOT stay here!!!”
1 of 5 stars Reviewed 20 August 2011

We booked a room with this hotel through Hotels.com. My credit card was charged and I received my confirmation. My family and I drive 6 hours to stay here for my husband to work at a jobsite with our 1 year old child. We arrive only to find that not only do they not have our reservation, but they don't "do" reservations, and they have not done business through hotels.com for 3 months now. I would need to pay them for the room that I had ALREADY paid for if I wanted to stay there. I told her that I needed to talk to hotels.com about this. While on the phone with hotels.com, she rented out the last room available. I asked her where my daughter and I were supposed to sleep until Tuesday while my husband is working.. I was floored by her response of "That's not my problem". The "lady" if you can call her that, at the front desk was incredibly rude and the whole experience was just ridiculous..
Hotels.com to the RESCUE!! They relocated us to another hotel for the same rate.

I reccommend do NOT book this hotel!!!

  • Stayed August 2011, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Service
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Ask skyler_blue98 about Interstate Inn Haltom City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Antonio
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Wish I could give it negative stars”
1 of 5 stars Reviewed 3 January 2011

This place is so horrible that I don't even know where to start, but I will give it a go.

For starters, I should mention that I have worked at hotels for nearly all of my adult life. I understand that there are some things that are difficult to accommodate and I would not call myself picky by any means. I have never in my life until this point REFUSED to stay at a hotel. This one was my first.

To begin with, they did not have our reservation. The front desk rep still allowed us to check in which was fine, but he was not friendly by any means.

Walking down the hallway to the room is like walking down a corridor in a horror flick- very dark, old and creepy. The stairwells are filthy, and the place smells old.
The room was DISGUSTING. It clearly had not been cleaned in some time. The towels were stained and dirty (with toothpaste dried on them), there was a hole in the wall, and there were dead bugs on the a/c unit. The connecting room door lock was held closed with TAPE, and when I turned down the sheets, they were stained with blood spots.

So, we asked at the front to move rooms. The desk rep was pretty rude, and gave us his "only other room" which was a handicap room. This was no problem for me at all, and when I inspected the room at first glance, it seemed fine.

However, when I turned down the sheets, they were stained with huge yellow stains. There was red splatter marks on the ceiling above the bed.

We had driven 5 hours to get there for a friend's wedding, but were so disgusted by this place that we ended up staying for only her ceremony and driving the 5 hours back on New Years Eve to avoid having to stay here.

YUCK!

  • Stayed December 2010, travelled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask jinxywinx about Interstate Inn Haltom City
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Additional Information about Interstate Inn Haltom City

5500 NE Loop 820, Haltom City, TX 76117
Price range (per night):* 54 AUD

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Interstate Inn Haltom City
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