I came to town for training. The front desk clerk was polite upon check in but when I called later in the evening because there were no towels in my room, I was told I would have to come to the front desk if I wanted them. when I complained to management the next morning, they were polite to my face but I heard them as they came around the corner that I was a lazy & annoying...there were a few other choice words. I will not be staying here again. I told my company that made the reservations & we will not be sending any other employees to this hotel. I understand the front desk clerk cannot leave post but there is no reason to be rude and management should be setting an example for their employees instead of belittling their guests. Very unprofessional & tacky. The room was disgusting as well & the coffee was cold at the coffee bar at 7am.
- Greenville Quality Inn
