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BEST WESTERN Granbury Inn & Suites: Traveller Reviews

2.5 of 5
1517 Plaza Drive, Granbury, TX 76048-2635
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BEST WESTERN Granbury Inn & Suites
Ranked #2 of 14 hotels in Granbury
4.5 of 5 stars 48 Reviews
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48 reviews from our community

    Trip type
Traveller rating
    35
    5
    5
    1
    2
Date Rating
Texas
Senior Contributor
26 reviews 26 reviews
Reviews in 14 cities Reviews in 14 cities
44 helpful votes 44 helpful votes
“Would not hesitate to stay here again!”
4 of 5 stars Reviewed 27 September 2011
2
people found this review helpful

I can't say enough about the friendly staff! They went out of their way to make sure we felt welcomed and valued as a guest.

The hotel wasn't perfect but the pros definitely outweighed the cons. We were in a room with 2 queen beds and there was adequate room to move around without feeling too cramped, but there were only 2 of us in the room.

Pros:
The best thing about this place was the beds and pillows! Very soft comfortable mattress with soft cotton / sateen sheets and 4 pillows to a bed, with different firmness in each pillow so there was something for everyone's liking.
Good lighting in the bathroom area.
Shower size was adequate and the nozzle was nice, it was adjustable for different settings and there was plenty of water pressure and instant hot water.
AC worked well but thermostat was deceiving ... we set it on 76 but the room didn't start to cool off until we put it on 69 but once we figured that out the room stayed quite pleasant.
Towels were in good shape and plentiful.
Complimentary toiletries were run-of-the-mill, but better than nothing at all.
Rooms are starting to show some sign of aging, but they appeared to be very clean and everything smelled fresh.
Blackout curtains kept out the light during the day if you wanted to nap.
Free wifi in room was easy to connect to, connection was stable, and speed was adequate.
Fridge and microwave both worked.
Coffee maker and hairdryer worked.
The free breakfast was great! They had a good assortment of different food and kept the eating area well stocked and clean.
Indoor heated pool area was clean.
Ice machine on the 2nd floor was in good working order.

Cons:
There was not enough light in the room itself, with only 2 small lamps giving out light.
Not enough room around bathroom sink area.
The shower / tub bottom was very noisy and squeaky, almost like an old wooden floor, making me feel sorry for the people in the room below us!
And speaking of noise, the walls were quite thin and we could hear noise from the hallway and the rooms next door. The white noise from the AC unit was not loud enough to drown out any of the noise. Be sure you ask for a room on the top floor due to the thin walls and noise levels!
There were not very many TV channels to choose from.
Bath room door didn't stay open.
There was an exhaust fan in the bathroom but it struggled to keep the mirrors from fogging up when taking a hot shower.

Misc:
They sell snacks and water in the lobby, most only $1.00. Movie rental was $3. Be sure to check the brochures right inside the front door for coupons and area maps.

Room Tip: Be sure you ask for a room on the top floor due to the thin walls and noise levels!
See more room tips
  • Stayed September 2011, travelled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWGIS, General Manager at BEST WESTERN Granbury Inn & Suites, responded to this review
6 January 2012
Thank you so much! We are taking steps to improve the lighting in our guest rooms. We are also in the process of making upgrades this coming year in our breakfast and with flat screen tv's. I do apologize for the thin walls and the squeeky tubs. I appreciate you bringing this to out attention. We look forward to having you stay with us again. Lynda Notgrass-GM
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San Antonio, Texas
1 review
“Wonderful "pet friendly" hotel”
5 of 5 stars Reviewed 29 August 2011

We were greeted with a smile and the love for dogs by the ladies behind the front desk as soon as we walked through the door. My dog received treats and pets right away. Room was very clean, the shower was invigorating, and the bed was more comfortable than the one at home. We will definitely stay here again when in the area.

  • Stayed August 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Marianne981 about BEST WESTERN Granbury Inn & Suites
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BWGIS, General Manager at BEST WESTERN Granbury Inn & Suites, responded to this review
6 January 2012
Thank you so much! And yes....we love it when the pets come too. We look forward to your return visit. Lynda Notgrass- GM
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1 review
“Love it!!!”
5 of 5 stars Reviewed 9 August 2011

This hotel is not only clean & affordable, but it also has the most professional & friendliest manager & staff.

  • Stayed December 2010
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Gingermartin2000 about BEST WESTERN Granbury Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWGIS, General Manager at BEST WESTERN Granbury Inn & Suites, responded to this review
6 January 2012
Thank you so much! We enjoyed having you stay with us and look forward to seeing you and your family again when you are in Granbury. Lynda Notgrass- GM
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Kirbyville, TX
1 review
“Not our first visit, and definitely not our last!”
5 of 5 stars Reviewed 6 August 2011

The rooms are always nice and clean. I can honestly say that this hotel is the best I have ever stayed in as far as keeping the breakfast buffet ready for the guests. My mom-in-law is in a nursing home round there so we come down from Houston as often as we can. We have never had to wait for the food to be refilled. The staff at this hotel is friendly and helpful. We will definitely stay at this hotel when we return for our next visit.

  • Stayed March 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask traveling_lady009 about BEST WESTERN Granbury Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWGIS, General Manager at BEST WESTERN Granbury Inn & Suites, responded to this review
6 January 2012
Thank you! We appreciate the good comments. We always enjoy having you and look forward to seeing you again when you are in Granbury. Thanks for staying at Best Western Granbury. Lynda Notgrass- GM
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Jacksonville, Texas
1 review
“We loved it!!!!”
5 of 5 stars Reviewed 4 August 2011

We were very impressed with all the staff, they were VERY friendly & helpful. It was very clean & very organized. I have family in the area & will definitely stay here again.

  • Stayed November 2010, travelled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask BrendaJK about BEST WESTERN Granbury Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWGIS, General Manager at BEST WESTERN Granbury Inn & Suites, responded to this review
6 January 2012
Thank you!! We enjoyed having you and your family as our guests. We look forward to seeing you again and.... thank you for staying at Best Western Granbury! Lynda Notgrass- GM
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Additional Information about BEST WESTERN Granbury Inn & Suites

  • Best Western Granbury
  • Granbury Best Western
Address: 1517 Plaza Drive, Granbury, TX 76048-2635
Price range (per night):* 84 AUD - 105 AUD

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BEST WESTERN Granbury Inn & Suites
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