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Quality Inn & Suites: Traveller Reviews

2.5 of 5
800 Harbor Lakes Drive, Granbury, TX 76048 (Formerly Americas Best Value Inn; Holiday Inn Express Granbury)
Hotel amenities
Quality Inn & Suites
Ranked #11 of 14 hotels in Granbury
3.5 of 5 stars 7 Reviews
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7 reviews from our community

    Trip type
Traveller rating
    2
    1
    1
    2
    1
Date Rating
Fort Worth, Texas
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
“Decent room, HORRIBLE breakfast!”
3 of 5 stars Reviewed 6 November 2011
11
people found this review helpful

My husband and I booked this hotel for our anniversary at the last minute because it was the only one available for two days in a row at a reasonable price. When we asked about breakfast, we were told that it was a full hot breakfast and that it was served from 6am-9am which we thought was entirely too early but we decided to wake up for it anyway. I won't lie, we were excited about breakfast because honestly, a nice breakfast is a good perk for a hotel stay, especially if you're staying more than one day. When we got there, the room was quiet and the bed was as comfortable our own bed at home so that was good. It was when I got to the restroom that I saw hair on the toilet seat that kind of threw me off. I also noticed that the sink knobs on the vanity and the bath were dirty and it looked like the shower curtain was filthy as well. But all in all, we slept well. When we woke up around 7:30am for breakfast, we got to the dining area, there was barely any thing left to eat. The manager said there would be sausage and bacon and eggs and the whole nine yards, yet we only saw what can only be described as a thin round egg product flap looking thing, and a few thin "sausage" patties left that were completely inedible. Their orange juice almost all gone but the few drinks I had it was clear that it was nothing more than Sunny Delight poured into a pitcher. Of course they had the whole, "make your own waffle" set up but who wants to do all that at 7:30am in the morning when you're expecting bacon and eggs? All the bagels were cold and hard and their muffins were cold and hard as well. It was very extremely disappointing, even more so that we had to leave and find breakfast elsewhere. I will not be staying at this hotel anymore. When you hear the words "full hot breakfast," you don't expect to find mystery sausage and egg flaps as thin and as round as a cardboard drink coaster.

Room Tip: Get a non-smoking King room on the first floor, ours slept fabulously!
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  • Stayed November 2011, travelled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Riverside, California
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
“just okay”
1 of 5 stars Reviewed 18 September 2011
9
people found this review helpful

We recently stayed at this location. It is starting to show its age. Pool was not at all "sparkling," & needed attention. The water was very cloudy. The hallways needed to be vacuumed. There was a handprint on the mirror in our room when we checked in, & a toothpaste smudge on the bathroom counter. Very inexpensive, but still needs a little more attention from the cleaning crew.

  • Stayed September 2011, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Service
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Ask Mary3497 about Quality Inn & Suites
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fort worth
1 review
2 helpful votes 2 helpful votes
“Best Independence Day at a hotel.....”
5 of 5 stars Reviewed 12 July 2011
2
people found this review helpful

where can I start this hotel was a hidden gem for us because reading the reviews we were little bit shakey but after friends refering it to us we tried it and my goodness those reviews were so wrong. Atlease for my part of the reservation. From checkin inn to check out everything went like a charm. Their breakfast was really a hot brakfast like they advertise not just donuts and coffee. Seems like hotel management has picked up the slack and are on top of the game. I definitely recommend this hotel to anyone after my own expirence. they staff is very very courtigious. Hotel room was fairly priced i dont mind paying the price as long as the quality of service does not decrease. Last but not lease Hotel manager Kevin was awesome. Came and checked on everyone during breakfast everyday in the morning. I will definitely stay at this location again this year's labor day week.

Room Tip: Talk to the managers for any inconvinences before leaving the hotel
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  • Stayed July 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask badgujuguy420 about Quality Inn & Suites
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QualityInnGranbury, Owner at Quality Inn & Suites, responded to this review
13 July 2011
Thank you for your response and we definitely appreciate your business. Please keep us in mind for your future stays in granbury.
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Fort Worth, Texas
1 review
2 helpful votes 2 helpful votes
“Nice Place to stay.”
4 of 5 stars Reviewed 13 May 2011
2
people found this review helpful

It was a very pleasant Stay at the Americas Best Value Inn. Staff was very welcoming, rooms were nice and clean, every day room service was provided. Breakfast was very good. Also Chilis restaurant is walking distance from the hotel. I will definitely stay at this place again.

  • Stayed May 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask rs2570 about Quality Inn & Suites
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Additional Information about Quality Inn & Suites

  • Granbury Holiday Inn
Address: 800 Harbor Lakes Drive, Granbury, TX 76048 (Formerly Americas Best Value Inn; Holiday Inn Express Granbury)
Price range (per night):* 75 AUD - 89 AUD

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