Ok, so I must first say, I have never written a review about any hotel, but I couldn't let this experience get by without a comment. I think that people need to know the truth about the Holiday Inn Resort. I must also say that I am not hard to please, and many times when I read a review, I think that people are demanding and expect too much. Having said that, here is the truth as I see it. We checked into the hotel and everything seemed fine. We had an Ocean View room, which overlooks the pool, and we later learned the bar. We were on the 5th floor, which is right in line with the door that exits the bar into the pool area. It was a Saturday night and there was a live band at the bar. What happened from 10p.m. until 2:00a.m. was that all of the smokers from the bar came out and sat at tables at the pool area and yelled, visited, laughed the entire evening. I called the desk twice and nothing was done until 2:00a.m. It was so loud that I could hear specific things said in the conversations going on below. As you can imagine, the more they drank the louder they got. I was lying in bed thinking that this resort values their locals and bar folks more than they do the people that have paid high dollar for a room. The next morning, people complained about the noise they had experienced on the elevator ride down, and when I told the front desk about the situation the night before, they didn't care. I mean they DIDN'T CARE. One girl told me it was a resort, like that was to be expected at a Resort. They didn't apologize, offer any compensation, nothing. I am just writing this review to let others know what they can expect if they choose this resort. I can only imagine what the summer will be like by the pool when it is warm and people will hang out and carry on as they did, with no consequences whatsoever. Like I said, I am not hard to please. I just want a clean room, where I know I can get a good night's sleep. You will not get this at the Holiday Inn Resort.
- Holiday Inn Galveston
- Galveston Holiday Inn
