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Days Inn Gainesville: Traveller Reviews

1701 North I-35, I-35 Exit 498 B, Gainesville, TX 76240
Hotel amenities
Days Inn Gainesville
Ranked #9 of 13 hotels in Gainesville
2.5 of 5 stars 12 Reviews
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12 reviews from our community

    Trip type
Traveller rating
    1
    2
    1
    2
    6
Date Rating
Celeste
1 review
“Consumer Beware!”
1 of 5 stars Reviewed 10 July 2011

Never got to stay there. Booked the room through Corporate Lodging. Had confirmation number. Was told I had to check in by 4 p.m. or reservation would be canceled. Arrived about 2- 2:30 p.m. Was told could not get room until after 3 p.m. and would get key when I came back. I told Amy would not be back til late. They said Corporate Lodging told them my card was "invalid." They said they waited til 9 p.m. Called my phone and no answer ( home phone number!) When I arrived at midnight I had no room. Drove 2 hours back home. Called Corporate Lodging next morning. Nothing wrong with card.

Stayed July 2011, travelled on business
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Ask vdoan99 about Days Inn Gainesville
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Gainsville, Texas
1 review
“This hotel has much to be desired”
2 of 5 stars Reviewed 28 February 2011

There were no bugs and at first it seemed clean but there was a blonde hair on the fridge and pubic hair and other hair stuck to the wall just above the toilet paper. Then when I went to take a shower there was no shampoo just conditioner and lotion. I called the front desk and they said they would have maintenance check...called me back in two seconds to say he's checking but he thinks we are out. I will never stay here again. Yuck! it is so much worth the $30 dollars more to stay at a comfort inn. I do not recommend this hotel ever!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • Stayed February 2011, travelled solo
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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2 helpful votes 2 helpful votes
“Horrible Customer Service”
1 of 5 stars Reviewed 3 January 2011

I booked a room at Days Inn Gainesville for New Year's Eve, 2010 and guaranteed it with my Visa card. After working all day December 30, I got home at midnight and had a voice mail message left by Days Inn at 2:00 p.m. that day stating that my card would not go through and that I had to call before 4:00 p.m. that same day or my reservation would be cancelled. I immediately called Days Inn and, sure enough, the reservation was cancelled and I was informed that they were completely full and there was nothing that could (or would) be done. I am certain that I gave the clerk my correct credit information.

The person that answered the room was extremely full and basically told me "tough!" I asked to speak to the manager and was told that she would be in the next day. I asked for her phone number and he told me that there was "no way I was getting her number!"

I received no assistance whatsoever from Days Inn, and no apology for the room cancellation other than that was their "policy." I began calling other hotels in Gainesville and all were full for New Year's Eve. Most of the other hotels was very cooperative and were referring me to hotels that they thought had rooms.

I found the Quality Inn up the highway to be the most cooperative. The clerk answering the phone at midnight was very friendly and asked that I call back first thing the next morning, which I did. The person answering the phone then said that yes, they were also full, but asked if I wanted to be on a waiting list. I said yes and Quality Inn called be in about an hour with a room. They were extremely friendly and cooperative, and even offered me a discount for my trouble (caused by Days Inn). The Quality Inn room was extremely clean and the beds are new and very comfortable. I strongly recommend Quality Inn of Gainesville.

I will never stay at a Days Inn again just because of the horrible treatment received from them. They never apologized and never offered any assistance, just basically saying "tough!"

  • Stayed December 2010, travelled with friends
    • 1 of 5 stars Service
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Dallas, Texas
1 review
2 helpful votes 2 helpful votes
“Awesome Hotel”
5 of 5 stars Reviewed 14 September 2010
2
people found this review helpful

Very nice hotel with a great helpful staff!!! Rates are resonable, compared to other hotels in
the area. Rooms have everything in them, same as all the other high dollar hotels in the area.
We were very impressed with this hotel and its staff. We will be back again, due to the Winstar Casino only 5 miles away.

  • Stayed September 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask bhavin2k about Days Inn Gainesville
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Edmond, Oklahoma
1 review
1 helpful vote 1 helpful vote
“Great place to stay! Highly UNDERrated.”
4 of 5 stars Reviewed 5 July 2010
1
person found this review helpful

There were 8 members of my family of all age ranges staying in 3 rooms. Very economical, almost half the price of other surrounding hotels.
The rooms were very clean, beds and pillows comfortable. The pool clean.
Only complaint was the refrigerator in my room did not work, but had two more rooms so not a big problem.
Hotel was busy but quiet. A/C worked great.
After reading other reviews was a bit nervous to stay here, not so now!

  • Stayed July 2010, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask 2happy2travel025 about Days Inn Gainesville
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Additional Information about Days Inn Gainesville

  • Gainesville Days Inn
Address: 1701 North I-35, I-35 Exit 498 B, Gainesville, TX 76240
Price range (per night):* 33 AUD - 43 AUD

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