We ignored the other reviews and decided to stay at this hotel specifically because of the indoor, heated pool. I called the day before we arrived to confirm that the pool was open and that we would have a non-smoking room. I was assured that the pool, fitness center, AND SPA were working.
When we arrived, they were closed and had been for some long period of time.
If the pool in the atrium had been working, it would have been lovely - the atrium is beautiful but non-functioning. I think the new owners bought a nice place, then shut down the pool to save money.
The room was fine - basic. Breakfast was a bowl of cereal. I asked for a reduction in the rate because of the non-functioning pool and spa, which were the ONLY reason we booked here. The manager has NEVER been available to talk to me.
My friends stayed at the Comfort Inn, which also had an indoor pool, and were very comfortable.
Do not believe the front desk when they tell you about the amenities. The rooms without the pool/spa should cost about $35/night.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC