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Quality Inn Dumas: Traveller Reviews

2.5 of 5
1525 S Dumas Avenue, US Highway 287, Dumas, TX 79029
Hotel amenities
Quality Inn Dumas
Ranked #7 of 11 hotels in Dumas
3.5 of 5 stars 24 Reviews
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24 reviews from our community

    Trip type
Traveller rating
    5
    6
    5
    4
    4
Date Rating
Spearman, Texas
1 review
“Not staying again”
1 of 5 stars Reviewed 19 December 2011

My husband and I stayed for 1 night, we were there for a work christmas party and thats the motel they reserved for us. We were only there to sleep for the night and then leave. The room was very big and nice the bed was pretty comfortable. The only thing I had a problem with is when I checked out the next morning they gave me a reciept and I just happened to check my online banking a day after and there charging us way more than what the reciept says that they gave us. I then called and asked the lady why they did this and she asked if we had a pet with us and we did not. Even if we did have a pet with us they should have put that charge on the reciept and not whenver they felt like it. I'm very upset about this and not impressed at all.. I'm still waiting to hear back from the manager to see what's going on with that. So I recomend people who use a card at this motel to check there online banking to see if they do it to you too. We will not be staying back.

  • Stayed December 2011, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Vanessa S about Quality Inn Dumas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Imelda Garcia, General Manager at Quality Inn Dumas, responded to this review
6 January 2012
Sorry for your inconvience. Can you contact me directly to get this solved? 806-935-4000 or if you could email me at qualityinndumas@yahoo.com. I look forward to hearing from you.
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Denver, Colorado
1 review
“Good Enough for quick stay.”
3 of 5 stars Reviewed 28 November 2011

Kind of hard to tell if the place was declining or upgrading. The bathroom fixtures were new, pillows were new, but the beds were older with a mem foam layer and the TV was from the 90s. All of the core stuff was fine, but the hallways were pretty banged up and we came down to breakfast during the last 30 minutes and there didn't seem to be anyone there to wipe tables down or refill things like forks and knives. I came back to get a last cup of Joe before heading out and there was 3 workers sitting and smoking in the cafe and the place was still a mess.

  • Stayed November 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask James M about Quality Inn Dumas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Imelda Garcia, Manager at Quality Inn Dumas, responded to this review
1 December 2011
Thank you for your feedback. We will look over this and we will get this fixed and make sure it don't happen again.
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Birmingham, Alabama
1 review
“I liked it”
5 of 5 stars Reviewed 24 October 2011

This place was nice. Friendly staff, great rooms, awesome price.

  • Stayed October 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Manny O about Quality Inn Dumas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Imelda Garcia, Manager at Quality Inn Dumas, responded to this review
1 December 2011
Thank you for your good comments. We appreciate your business.
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Alamogordo, New Mexico
1 review
“Good Night's Rest”
4 of 5 stars Reviewed 12 September 2011

The staff was friendly. The place was good for the money. My family and I slept well and ate an early breakfast and were back on the road in good spirits.

  • Stayed August 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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Ask Paula S about Quality Inn Dumas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Imelda Garcia, General Manager at Quality Inn Dumas, responded to this review
21 September 2011
Thank you, good customer service is our #1 goal. We're glad we met your needs.
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Columbus, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Nice Place”
4 of 5 stars Reviewed 3 September 2011

Nice Place. Good value for the money. I slept well. The place was clean and offered a good breakfast.

  • Stayed August 2011, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask tom b about Quality Inn Dumas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Imelda Garcia, General Manager at Quality Inn Dumas, responded to this review
21 September 2011
Thank you for your kind words. We look forward for your return business.
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Additional Information about Quality Inn Dumas

1525 S Dumas Avenue, US Highway 287, Dumas, TX 79029
Price range (per night):* 80 AUD - 120 AUD

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