Stayed here recently for work purposes prior to a national exam which is hosted in Dallas and had a very mixed experience. Apparently, the Warwick has been the hotel which hosts all exam candidates for 7+ years, which is why I was a bit surprised that they booked a deafening holiday party in the hotel for the same night prior to my exam. While I can't speak for the rest of the 60+ nervous examinees scheduled the next day with me, I really didn't gain confidence the night before my big exam from the Black Eyed Peas being pumped at full volume from 6 floors below and the reverberations of the bass into the courtyard. I could hear the DJ word for word despite turning on the AC and putting in ear plugs. When I called the desk, I was told that due to the contract signed with the party group, no control could be exerted on the volume and that I would just have to "tough it out." I was also told that there were no other rooms available in the hotel to which I could be moved to try to get some peace and quiet. I was livid.
Despite the lack of a restful night, my exam the next day went fine. Upon check out, I complained again about the combination of a raucous party the night prior to the exam and the manager was very apologetic - to the degree that he comped my room charge in an attempt to make up for the inconvenience. He saved this review from being a 1 star by doing so.
Otherwise, the hotel is quite stylish, rooms (I had a King Supreme) spacious and well appointed - the fitness room leaves a lot to be desired - however, the hotel contracts with a huge gym across the street for which they offer $10 day passes. Room service is just above mediocre (unfortunately the hotel restaurant was closed while I was there)
All I really needed the night before my exam was a quiet night. I'm still a little flummoxed that the hotel is the host for a huge national exam which likely brings them 2,000+ guests each winter, and yet they were so greedy and short sighted to contract out for a huge party the night before an exam day and which was destined to disturb all of the candidates.
- Warwick Melrose Dallas
- Warwick Dallas
- Dallas Warwick
