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Back to Hotel Palomar Dallas - a Kimpton Hotel

Hotel Palomar Dallas - a Kimpton Hotel: Traveller Reviews

4.0 of 5
5300 E Mockingbird Lane, Dallas, TX 75206
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Hotel Palomar Dallas - a Kimpton Hotel
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133 traveller photos
Ranked #3 of 190 hotels in Dallas
4.5 of 5 stars 354 Reviews
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354 reviews from our community

What travellers say about this hotel
  • “Very nice” (12)
  • “Pet friendly” (7)
  • “Hot tub” (7)
  • “Room service” (6)
  • “Wine hour” (5)
  • “Front door” (4)
  • “Next time” (3)
Traveller rating
    254
    70
    17
    10
    3
Only show reviews for Family (54) | Couples (127) | Business (122)
Date Rating
CSDines
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Comparable to a 60's MOTEL...”
2 of 5 stars Reviewed 7 February 2012
1
person found this review helpful

I've never been in a Motel 6, but this is what I'd expect. From the porcelain white tile entry to the room and bathroom with FILTHY grout, to the sliding bathroom door that was too heavy to slide, the CHEAP, outdated TV... the FILTHY, fingerprinted TV cabinet... THE NOISY room through the outdated OLD windows, in BOTH rooms we saw. Yes, we complained, and yes we were given a second option before racing away from this supposed 5 star hotel to a true 5 star hotel, the Mansion on Turtle Creek. The only part of the other reviews here that is true is, there are a LOT of employees in the lobby. Why? There are probably 15. Advise... Go to the Mansion... See what class in staff really looks like. Oh, and the 2 guys behind the desk. The manager was very polite, but he was training a new kid that was clueless in a wrinkled blazer and shirt, and the shirt was a TUX SHIRT, cotton, black buttons, un ironed, no tie (on with of them, actually). 5 star? Not quite.

Room Tip: Ask for a pool view if you do stay here to avoid the heavy noise of Highway 75.
See more room tips
  • Stayed February 2012, travelled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask CSDines about Hotel Palomar Dallas - a Kimpton Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalomarFOM, Front Office Manager at Hotel Palomar Dallas - a Kimpton Hotel, responded to this review
9 February 2012
Dear CSDines,

Thank you for your feedback. We appreciate constructive comments and always use them to improve our service and product. We pride ourselves on providing outstanding service to our Customers and am disappointed we fell short of your expectations. Thank you again for taking the time to notify us of these issues.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nacogdoches, Texas
1 review
“Amazing EVERYTHING”
5 of 5 stars Reviewed 5 February 2012

Just returned from our girl's trip to Dallas. For the first time, we stayed at Hotel Palomar, and it was truly amazing!! Everything was top-notch from the valet, check-in, room service, happy hour, to the free car service! I just can't say enough about this place. The complimentary happy hour was great after a long day of shopping and roughing it at Northpark! ha! You won't be disappointed! Ask for Eloy the concierge....he was awesome!

  • Stayed February 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Krista H about Hotel Palomar Dallas - a Kimpton Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Love All Palomars”
5 of 5 stars Reviewed 4 February 2012

Ive stayed at the Palomar in Dallas and DC. Both hotels offer excellent service, and top notch accommodations. Wouldn't stay anywhere else. The Kimpton chain rocks.

  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask BajaD716 about Hotel Palomar Dallas - a Kimpton Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, WA
Senior Contributor
33 reviews 33 reviews
Reviews in 29 cities Reviews in 29 cities
51 helpful votes 51 helpful votes
“Fantabulous stay”
5 of 5 stars Reviewed 29 January 2012

Beautiful outdoor pool, whirlpool & sundeck, well equipped fitness centre, outstanding staff and clean, comfortable rooms make this hotel great value for the price. (Seriously, the concierges are amazing.) You're right across the street from light rail, two blocks away from a supermarket and an easy drive to downtown.

The small thorn to an otherwise supremely perfect stay is that the hotel is beside a freeway, which you will hear at night if your room faces the freeway. (I think odd-numbered rooms 1-15 on each floor face the freeway; and as far as hotels beside freeways, the noise isn't that bad - sort of a white noise.) Bring earplugs if you are a light sleeper or ask for a pair at the front desk.

Self-park is $10 a day; consider parking in the alley or one of the side streets behind the hotel if you don't want to pay for parking.

Room Tip: Rooms facing the freeway can be noisy.
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  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask doggone31 about Hotel Palomar Dallas - a Kimpton Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
Contributor
12 reviews 12 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Great staff, great room, great stay”
5 of 5 stars Reviewed 25 January 2012
1
person found this review helpful

My husband and I spent the week between Christmas and New Year's. The staff are all top notch...friendly, accommodating , and polite. Gotta love that Southern hospitality! Our suite was immaculate everyday. Definitely not the stereotype hotel food; and we had a lot of fun with the bartenders. Valets were right on top of their job, and even ran us to a local restaurant one night in the Palomar Lexus SUV. My husband and i are seasoned travelers...some good experiences, and some not so good. These guys have their act together. Won't even look to stay elsewhere next trip to Dallas. Congrats to the management and staff of Hotel Palomar Dallas. Hope to see y'all soon!

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Hotel Palomar Dallas - a Kimpton Hotel

  • Hotel Palomar Dallas
  • Hotel Palomar Dallas Kimpton
Address: 5300 E Mockingbird Lane, Dallas, TX 75206
Price range (per night):* 288 AUD - 416 AUD

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Hotel Palomar Dallas - a Kimpton Hotel
5300 E Mockingbird Lane
Dallas, TX 75206
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Traveller Advice on Hotel Palomar Dallas - a Kimpton Hotel

Professional Advice (1)
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“Bohemia in Dallas” Los Angeles Times (free registration required)
Web Comments from Travellers (1)
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“Hotel Palomar Dallas - A Kimpton Hotel” Expedia.com
Hotel Palomar Dallas - a Kimpton Hotel
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