Wow, is all I can say about this Ramada hotel and their staff. I have traveled extensively over the years for business and pleasure and have never come across a more attentive/cohesive staff. Honestly I never stay at Ramada Inns and reluctantly (in town for an industry trade show and all other hotels in the area were booked) made reservations based on trip advisor reviews from previous guests.
Don't let the great price fool you, this place is a bargain not a run down hotel. It is by no means a luxury hotel and yes the basic structure is dated; however the rooms and common areas are kept very neat and clean.
Where the truly amazing (above and beyond) service came in was with the complimentary shuttle this hotel provides. We never waited more than 5 minutes for a shuttle, most of the time we walked right onto the shuttle and they took us to our desired destination. Besides being very helpful EVERY shuttle driver had personality plus and really took pride in their company.
Congratulations to the owner of this property, you can tell they eat, breath and sleep customer service and it shows.
I would highly recommend this hotel to anyone staying in the Dallas area. Not only is it the best deal going, you will love their staff!
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