I booked a reservation at the Holiday Inn Express Buda. A few days prior I had to cancel. I cancelled "days" outside the cancel policy. I printed my cancellation number. Holiday Inn Buda charged me no-show anyway. After approximately 10 attempts to reach the manager of this hotel by email, fax and phone with NO RESPONSE, I contacted the main Holiday Inn offices. They responded to me that the absent manager advised I had 2 reservations. NO ONE HAS BEEN ABLE TO PROVIDE ME PROOF OF 2 RESERVATIONS nor have they even tried to do so. They basically stole from me. I, nor any company I know, can charge you without proof or receipt. I don't see how they can. AVOID THIS HOTEL. THERE ARE PLENTY NEARBY. This hotel is a rip off with no morals. After 2 months I still have not heard from this hotel's manager nor have I gotten my money back.