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Homewood Suites Ft. Worth/Bedford: Traveller Reviews

3.0 of 5
2401 Airport Freeway, Bedford, TX 76021
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Homewood Suites Ft. Worth/Bedford
Ranked #6 of 9 hotels in Bedford
3.5 of 5 stars 12 Reviews
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12 reviews from our community

    Trip type
Traveller rating
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    1
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Date Rating
San Diego, California
Senior Contributor
34 reviews 34 reviews
Reviews in 22 cities Reviews in 22 cities
14 helpful votes 14 helpful votes
“Needs some attention”
3 of 5 stars Reviewed 27 December 2011

We attempted booking at a Hampton in the area but they did not have any non-smoking rooms available so we decided to stay at this property so we could still earn Hilton Honors points and we found a good rate on hilton.com because they were running a special. We stayed three nights and I agree with most of the previous reviews-the staff is nice, the lobby and breakfast area are fine but the guest rooms need some major attention. The decor is outdated and the rooms in general need to be renovated. We did not have a problem with mold in our room but we did have an issue with not being able to get hot water in the shower. The bathroom counter was abnormally very low which made it uncomfortable when I was washing my face. Also, the hotel was quite busy and two of the mornings we did not get breakfast because they ran out of items and did not replenish them. I was disappointed with the work out room as it was very small and awkward if more than one person was in there at a time. We probably will not stay at this hotel when we return to the area in the future. As a side note, call the hotel before you arrive and ask how to get there. Major construction is happening at the exit for the hotel and there are certain times you cannot exit there and there are not detour signs or anything so you have to fend for yourself to find it. Even GPS does not help much.

  • Stayed December 2011, travelled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nottingham, United Kingdom
Contributor
18 reviews 18 reviews
Reviews in 11 cities Reviews in 11 cities
23 helpful votes 23 helpful votes
“Does the Job considering the age. Needs updating.”
3 of 5 stars Reviewed 2 December 2011

I have spend in total here 6 weeks and come here when I need more room on long stays as the Hyatt Place hotels to not have a kitchen.
They do their best to keep this hotel clean but it is in a dire need of an update as all the decor is dated.
I disagree with the comments on the staff being rude. They are not, infact quite the opposite.
They have just upgraded all the TV's in the rooms to Flat Screen which makes a huge difference.

They do provide a meal at night, but I have never taken it as never looks appetizing!

Like I say, this hotel does the job it says on the tin, but "No Frills".

  • Stayed November 2011, travelled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask MiDziE about Homewood Suites Ft. Worth/Bedford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Texas
1 review
“Black Mold is not expected at a Hilton hotel”
2 of 5 stars Reviewed 20 August 2011

The main part of the hotel seemed nice enough and the staff were good. They decorated our room because of my husband's military service which was very kind but the confetti on the floor was a bad idea. If we come back to the area I doubt I'll stay at this Homewood again because the black mold is a big health concern, especially with children. We were shocked to pay Hilton prices and have that much mold in our room. We laid awake most of the night wondering how clean everything else was. We checked out early and went home.

Room Tip: Don't take 215.
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  • Stayed August 2011, travelled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask justinshone about Homewood Suites Ft. Worth/Bedford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rafael Luque, General Manager at Homewood Suites Ft. Worth/Bedford, responded to this review
22 August 2011
Thank you for your feedback of your recent stay with us at the Homewood Suites Bedford. I understand that you encountered an opportunity with the cleanliness of your guest room, I sincerely apologize for this. This is one of the area's that we are very vigilant in to ensure comfort and satisfaction for our guests. I'm so sorry that we were unable to meet expectations and based upon your review I am actively participating with our housekeeping staff to ensure this does not happen again. I hope that if you travels bring you back to Bedford that you will consider staying with us again. Thank you again, I appreciate your honest feedback.

Sincerely,

Rafael Luque
General Manager
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Contributor
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71 helpful votes 71 helpful votes
“Disgusting, filthy and gross! Mold on vents and in shower.”
1 of 5 stars Reviewed 8 October 2010

I stayed here for business because it was convenient to the place I was working. Now mind you, I travel every week and have stayed in Hilton properties over 100 nights this year. This place is more of the rundown Ramada type - not corporate owned, but a franchisee. Sure, you get plenty of room, but for the price the place should be a lot nicer. Upon check-in, I noticed my throat and nose burning, but attributed it to a long travel/work day. The next day, as I continued to notice my throat getting sore, I saw dark black mold growing on the vents. But it gets worse - there was mold and mildew all over the shower curtain and a streak of what appeared to be blood on the bathroom wallpaper. Since I was only staying a couple of nights, it wasn't worth moving to another hotel, but strangely enough after I left and got home my symptoms disappeared. I didn't dare try the food due to the uncleanliness of the overall property. There are a lot better hotels in the area - I'd recommend one of them.

  • Stayed October 2010, travelled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Carolf32 about Homewood Suites Ft. Worth/Bedford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rafael Luque, Manager at Homewood Suites Ft. Worth/Bedford, responded to this review
12 October 2010
We are sorry we were not able to provide you with the quality of amenities you deserve. Because business travel is very important, we try hard to make sure all our guests have a rewarding experience at Homewood Suites. I will be reaching out to you in order to make this right.
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Philadelphia, Pennsylvania
Contributor
16 reviews 16 reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
“Good Location, Good Price, Abysmal Service”
3 of 5 stars Reviewed 6 August 2010

Pros:
1) The one room suite is spacious enough for a family of three and a puppy and includes a kitchenette.
2) The price is quite good and they do not charge an additional fee for small pets (ours is 10lbs)
3) The rate includes daily basic maid service and breakfast, as well as an evening hors d'oevres bar with beverages (alcoholic and non-alcoholic)

Cons:
1) The property maintenance is lacking. The washer/dryers have been out of service for the week that we have been there and no one can say when they will be fixed.
2) Staffing is very light and the subsequent service you receive borders on non-existant.

Bottom line - I wish that we would have spent $50/per night more and gone to a better hotel. The experience, while not painful, was not pleasant.

  • Stayed August 2010, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask mjm19 about Homewood Suites Ft. Worth/Bedford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Homewood Suites Ft. Worth/Bedford

  • Homewood Suites Bedford
  • Homewood Bedford
  • Bedford Homewood Suites
  • Bedford Homewood
Address: 2401 Airport Freeway, Bedford, TX 76021
Price range (per night):* 89 AUD - 138 AUD

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