Our family enjoyed the stay in Alexandra's Log Heaven very much. With ages 9 mo. to 65, we ALL appreciated what the cabin had to offer. Though there were places that could have used a bit of dusting and deep cleaning, everything was tidy and mostly clean. We had to call maintenance because of several issues when we arrived. The maintenance man arrived the next morning and we showed him the broken recliner, non-working phones, broken door on the popcorn machine and a couple of other small issues. He looked at the problem areas and left, not coming back. Nothing was fixed, so we had to use our cell phones the entire week.

Bears were an issue, and we had to pick up trash left in the outside trashcans most mornings, though housekeeping might have done that for us had we called them (unsure). We also had to clean up bear poop off of the hot tub cover where we had nightly bear cub visitors. Granted, you cannot expect management to control local wildlife on the middle of a mountain!

I would also say that while the pictures did not misrepresent the playground, but it certainly did show it in the BEST possible light instead of what it would normally be.

There were MANY wonderful aspects of the cabin as well. The woodwork, furniture, lighting, and accessories were gorgeous. Though I'd suggest bringing a few of your own pots and pans if you plan on doing a lot of cooking, the cabin was nicely stocked with average cookware and ample dishes/glasses, etc. The porch was amazing with a beautiful view of the mountains. The seating outside was comfortable as well as beautiful. The furniture inside was comfortable as well, though had we many more people, we would not have had enough seating for everyone. (More places provided for sleeping than for sitting.)

The jacuzzi was enormous, extremely comfortable, and the hot water heater was actually large enough to fill the entire jacuzzi without turning cold. The sizable hot tub provided a nice place to relax and listen to the wildlife in the cool mountain air.

Plenty of firewood was provided for a bonfire outside or for the inside fireplace. The heating and air worked extremely well, and the beds were comfortable (as long as you enjoy a firm matress). The steps to the basement were rather narrow, and with my own vertigo, I never attempted to go downstairs, but there was access from the outside as well.

Unfortunately, sounds from upstairs were amplifed if you happened to sleep in one of the rooms on the ground floor. But as long as everyone goes to bed/sleep at the same time. . . well, expect to hear everything above or below you.

My 9 month old had a wonderful time crawling around, but we did buy a gate to protect him from those steep stairs. Our 5 year old had a blast running around and playing both in and out of the cabin.

We plan on using the karoke machine sometime today, but we had a wonderful time listening to the neighbors in Bunny's Nest singing much of the day yesterday.