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Hilton Garden Inn Nashville/Vanderbilt: Traveller Reviews

3.0 of 5
1715 Broadway Avenue, Nashville, TN 37203
Hotel amenities
Hilton Garden Inn Nashville/Vanderbilt
Ranked #9 of 144 hotels in Nashville
4.0 of 5 stars 134 Reviews
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134 reviews from our community

What travellers say about this hotel
  • Free shuttle(15)
  • Very nice(9)
  • Parking fee(5)
  • Vanderbilt University(4)
  • Smoking room(3)
  • Pretty good(3)
  • Beds were comfortable(3)
  • Front desk staff(3)
Traveller rating
    52
    56
    15
    4
    7
Only show reviews for Family (18) | Couples (47) | Business (36)
Date Rating
Charlotte, North Carolina
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
“Nice stay in great location”
4 of 5 stars Reviewed 30 January 2012

My husband, brother and myself stayed here for three nights as part of a visit to Nashville for a UFC event. The hotel is in a wonderful location for eating, drinking and visiting downtown, though not inside the inner interstate loop. There are several restaurants and bars within walking distance down Broadway from hotel, as is Vanderbilt University. The hotel provides a free shuttle going anywhere within a 3-mile radius which was terrific and drops off across the street from entrance to Bridgestone Arena. The hotel support, staff, cleanliness and all things within the hotel were great. Very nice workout facilities and indoor pool. Breakfast at hotel restaurant was good and affordable in comparison to area costs (but would have been nice to have included for price). Bed was adjustable so you could make it firmer or softer and they have TONS of cable channels. Would stay again.

The only drawback for me was the $20 per day to park in their dismal parking deck. It appeared to be "new", but leaked horribly (big pools of water on every floor on entrance side) and you could see huge cracks in the concrete. Lots of construction materials and debris, too. Was not connected to hotel either, so you had to walk out of the deck and then into the side/valet entrance.

Room Tip: Rooms facing Broadway or northeast (facing downtown) are best to avoid looking and hearing construct...
See more room tips
  • Stayed January 2012, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask HouseLover77 about Hilton Garden Inn Nashville/Vanderbilt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nashbill, General Manager at Hilton Garden Inn Nashville/Vanderbilt, responded to this review
20 February 2012
Dear Houselover77,

On behalf of our entire staff I wnat to say thank you for your Tripadvisor review, Your comments and observations have been shared with our associates.
Your comments on the parking lot have been noted and we are currently working on improving our operation.
We hope to see you next time you are here in Nashville.

Sincerely,

Juan C Mera
General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jackson, Tennessee
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Hats off to the staff! Superb Stay!”
5 of 5 stars Reviewed 26 January 2012

Hospitality at it's finest! The location is great and you can't beat the shuttle service. Rooms are clean and well equipped. The staff is over the top, from check in to check out it doesn't get any better. I will be back!!!

Room Tip: High floors=Great view of the city
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  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by cstanfillGSM for Nashville
Ask cstanfillGSM about Hilton Garden Inn Nashville/Vanderbilt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nashbill, General Manager at Hilton Garden Inn Nashville/Vanderbilt, responded to this review
30 January 2012
Dear Cstanfill,

On behalf of our entire staff I want to say thank you for your excellent Trip Advisor review.

We are thrilled you enjoyed your stay with us, I have shared your comments with our entire staff.

We do hope to see you again soon.

Sincerely,

Juan C Mera
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
1 helpful vote 1 helpful vote
“Great stay”
5 of 5 stars Reviewed 23 January 2012

Hilton Garden Inn is conveniently situated and has a free shuttle service within a 3 mile radius. The rooms are lovely and spacious and clean. Comfy beds. Staff are very friendly and helpful. I had a lovely stay

  • Stayed December 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Annieinsaudi about Hilton Garden Inn Nashville/Vanderbilt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nashbill, General Manager at Hilton Garden Inn Nashville/Vanderbilt, responded to this review
30 January 2012
Dear Annieinsaudi,

On behalf of our entire staff here at the Hilton Garden Inn Nashvilee Vanderbilt, thank you for your Trip Advisor review.

Your kind words have been shared with our entire staff.

We hope to see you again soon.

Sincerely,

Juan C Mera
General Manager
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Memphis, Tennessee
1 review
4 helpful votes 4 helpful votes
“Scott A”
5 of 5 stars Reviewed 10 January 2012
4
people found this review helpful

I've been staying at the Hilton Garden Vandy for work over the past year and a half. It is without a doubt the best bang for your buck in Nashville...let me elaborate. It's located in midtown near the Vandy campus, one of the trendier places in Nashville. It's a free shuttle ride away from downtown (Tootsies, The Stage, Hockey Arena etc.), 15 mins from the airport and loaded with great restaurants, bars and live music venues all within walking distance...by that I mean 2 blocks. More importantly however, the rooms, cleanliness and customer service is equal to a 4/5 Star Hotel. From the sales representatives and the front desk employees to the valet's, I have yet to run into an employee that didn't make me feel extremely welcomed. Each and every one of them will bend over backwards to improve your stay. Whether you're a frequent traveler to Nashville or just vacationing for a couple of days, you can't beat the price, location and customer service of this hotel.

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Scott A about Hilton Garden Inn Nashville/Vanderbilt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nashbill, General Manager at Hilton Garden Inn Nashville/Vanderbilt, responded to this review
30 January 2012
Dear Scott A,

Thank you for your Trip Advisor review, we are extremely happy you enjoyed your stay with us.

I have shared your comments with our entire staff, we hope to see you again next time you are here in Nashville.

SIncerely,

Juan C Mera
General Manager
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Nashville, Tennessee
1 review
“Great Experience”
5 of 5 stars Reviewed 9 January 2012

I just recently had my wedding reception at the Hilton Garden Inn and everything about it was fabulous. The staff was amazing and the accommodations were excellent. My new husband and I stayed the night in the honeymoon suite on the top floor, and the room was perfect. We loved our stay and working with the great staff.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Jordan K about Hilton Garden Inn Nashville/Vanderbilt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nashbill, General Manager at Hilton Garden Inn Nashville/Vanderbilt, responded to this review
30 January 2012
Dear Jordan K,

On behalf of our entire staff I want to say congratulations to you and your wife on your marriage.

Thank you very much for your Trip Advisor review, we are thrilled you enjoyed your stay with us.

Our associates are always anxious to receive feeback from our guests, your comments have been shared during our staff meetings.


We look forward to seeing you again in the near future.

Sincerely,

Juan C Mera
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Hilton Garden Inn Nashville/Vanderbilt

1715 Broadway Avenue, Nashville, TN 37203
Price range (per night):* 122 AUD - 235 AUD

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