Checked into my room at check-in time -they make no exceptions for earlier check-ins. Found my rooms to be dirty, carpet was full of stains, kitchen utensils and floor was dirty and dusty. Side-entryway stairwell smelled of rotten trash the entire weekend because staff never took out trash.
The kicker for me was AFTER sleeping a night on the bed I by mistake moved the sheets down towards the bottom by my feet and found a HUGE RED BLOOD STAIN that I had slept on the entire night. TO make matters worse I notified the staff in person - and they didn't blink an eye, apologize or seem to care they handed me new sheets and basically told me to change the sheets myself - never offering to have their staff change the sheets. It was a self-serve hotel and you do pay for what you get. I would never stay in this dirty and unfriendly hotel again.
- Extended Stay America Nashville
