We can not recommend this hotel to anyone!!! We should have left right at the point when we experienced the rudeness during check in. Never have we been treated this way at any Best Western hotel. This hotel does not deserve to use Best Western's name !!!
Room was nasty (dirty carpet and bugs on the ceiling). Besides that the bathroom looked like it needed a good cleaning the faucets didn't work correctly where it was hard to adjust water to warm temperature. It also was lacking complimentary soap, lotion, etc. No Kleenex (or similar) was present either.
The breakfast was another story!!! If you like frozen egg patties, sausage patties (which you had to heat up in the microwave) along with stale bread, than you would consider it to be a great breakfast as some wrote in their review here. The coffee tasted old and topped off with fresh coffee...NASTY !!!! To make things worse the front desk person (a male) watched over every move we made and what we took. As if we really wanted to take any more than needed. I stayed in many other Best Western hotels for a lot less money and had excellent service/food. I stayed there because of the Best Western reputation. I guess can't trust it 100% ...lesson learned.
In summary....rude front desk, dirty room/bathroom, terrible(frozen) breakfast. You decide if you want to stay at a place like this !
- Best Western Kingston Springs
- Kingston Springs Best Western
