I think this is a great place to stay for business. The staff are very friendly and gave a great suggestion for dinner. I was here for business and the desk and Internet worked well. The breakfast was great, but not complimentary, which is par for HGIs. Rooms are being renovated which will be nice as I will return for business soon and I will definitely stay here!
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This HGI property is conveniently located near the Chattanooga airport and very close the I-75 exit for Hamilton Place. It offers many great amenities and friendly service throughout the hotel.
What to love
1. Clean, updated hotel with well kept guest rooms.
2. Friendly service by the front desk and the restaurant staff.
3. Large fitness center with dumbells and several cardio machines.
4. Convenient location to airport, highway, and restaurants (O'Charley's, Cracker Barrel, etc.)
What to improve
1. There are no HD TV channels offered in the guest room.
Tip: Being a guest at this HGI gives you free access to a nearby 24/7 fitness club called Rush Fitness.
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We were here for the last 3 nights of a 17 night holiday and it didn't disappoint ! Cracker Barrel O'Charleys Shoneys and Applebees all within walking distance. Cookies and coffee every afternoon in the hotel, very nice. I don't know her name but the woman behind the small bar was very nice to talk to, even though she was sometimes busy doing room service as well. 5 minutes drive from Hamilton Place Mall. Rooms very nice, business centre good. Did not try hotel breakfast as we had the buffet at Shoneys every morning which was excellent. We had dinner at O'Charleys and Applebees twice all excellant meals.
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Hotel is clean, staff is very attentive. Breakfast made to order how can you go wrong. This is a very busy facility but if you can secure a room DO IT!!!
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Hilton Garden Inn Chattanooga was a good value for the money. Location could not be better for easy access to I-75, restaurants within walking distance and large mall and shopping center. Check-in was very easy and we were greeted with a smile by the front desk manager. Lobby and outdoor facilities were immaculate. Surprisingly quiet even though you are near Interstate. Although our junior suite was clean and comfortable, it did show signs of wear and tear. The furniture had major scratches and dings and was dated, and there was a visible three-inch hole in the wall near the thermostat. Although I probably would not stay here again, it was overall a good experience especially with such a polite front desk reception.
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