First time going to Chattanooga on business and being a hotelier for over 14 years, I was very impressed by the great Southern hospitality provided by all of the staff of this beautiful hotel.
I called to make my reservation on the phone, Front desk staff was knowledgeable and friendly.
Requested to be picked up from the airport upon arrival, a cab was per-arranged and waiting as my flight landed. Cab driver had actually left 2 voice mail messages to let me know he was outside waiting.
Hotel is only a 5-7 minute drive from the airport, check-in was fast and I was given keys to my room. Lobby was immaculate, hotel very inviting. Guest room was spotless and looked brand new as did the entire property.
Wake up calls were on the dot, not even a second or two off (wow)! Check-out was fast as well and yet cab waiting again at the exact time requested to take me back to the airport.
General Manager; Hannah Lemley, very professional & welcoming, did a splendid job!
I would highly recommend this hotel to anyone visiting Chattanooga, TN.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC