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Travelodge Bristol: Traveller Reviews

2.0 of 5
111 Holiday Dr., Bristol, TN 37620 (Formerly Bristol Lodge)
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Travelodge Bristol
Ranked #3 of 8 hotels in Bristol
3.5 of 5 stars 22 Reviews
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22 reviews from our community

    Trip type
Traveller rating
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    4
    2
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Date Rating
State Road, North Carolina
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
“Three Stinkbugs Ruined An Excellent Stay”
3 of 5 stars Reviewed 10 January 2012
1
person found this review helpful

I've struggled about the writing of this review. The room's furniture was a little dated but not bad. The Simmons Beautyrest mattress was very comfortable. The free Wifi worked perfectly. A few minutes before going to bed, I noticed a stinkbug crawling on the wall near the lamp. When I went over to kill it, I noticed another one not far from it. I'm no expert on bugs so I imagined the worst case scenario; bedbugs. When I pulled back the comforter and blanket, I was relieved not to see any bugs in the bed. I thought about asking to change rooms, but its was late, so I decided to inspect the entire room first. I found 1 more dead stinkbug near the AC/Heater unit. The rest of the room was clean. After looking up stinkbugs on the internet to make sure that's what I was dealing with, I decided that I would stay in the room. The hotel staff was very apologetic the next morning. Had it not been for the stinkbugs, I would have given this hotel an excellent rating. I think at one time, this property was a Holiday Inn.

Room Tip: I stayed in Room # 169
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  • Stayed December 2011, travelled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask mmclean427 about Travelodge Bristol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
stan patel, Manager at Travelodge Bristol, responded to this review
17 January 2012
Thank you for your evaluation of the hotel. I appreciate hearing from our guest with both positive and negative comment. The positive lets us know what and how we are doing to please our guest and the negative comments allow us to make the improvements necessary to please our guests. Thank you for your business.
I look forward to see you again in future.
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Michigan
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“the complementary breakfast was insulting”
1 of 5 stars Reviewed 31 December 2011

all the apples and bananas are rotten, so touched none. tried one single sip of the orange juice, and it was disgusting. the hotel manager clearly was going out of her way to discourage any guest from taking anything for the "complementary breakfast," and she was extraordinarily effective in such a task. I would be shocked if any of the hotel guests took anything from the counter that morning.

  • Stayed December 2011, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask kailasanata about Travelodge Bristol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
stan patel, Manager at Travelodge Bristol, responded to this review
17 January 2012
Thank you for writing the review. I am extremely sorry the inconvience. I have shared this experience with my staff and they are sorry for it as well. We will improve our complimentry breakfast and our service as well. Sorry once again for your experience.
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2 reviews
“Would I stay there again? Probably not...”
3 of 5 stars Reviewed 26 October 2011

Reviews on Trip Advisor indicated some of the rooms had been recently remodeled. I requested a remodeled room, but I saw no evidence of any upgrades.

The lighting throughout the room was *extremely poor*. I'd recommend better lighting at least by the vanity so a woman can put on her makeup.

The toilet didn't flush well and it wasn't properly bolted to the floor. The full length mirror on the bathroom door was falling off. The headboard on one of the beds was loose on the wall and banged against the wall when you got in/out of bed or rolled over. The internet was SOOOO slow it was unusable. The TV remote batteries would come loose and then the remote would lose it's programming info for the TV. The walls were paper thin, you could hear the toilet, shower and TV in the adjacent rooms.

The price of the room mysteriously increased the more days we stayed.

It was clean, cheap, bed-bug-free and close to the hospital.

Would I stay there again? Probably not without seeing the room first and testing the internet connection.

  • Stayed October 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Rachel R about Travelodge Bristol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
super8bristol, Manager at Travelodge Bristol, responded to this review
19 November 2011
Thank you for sparing your time in completing our Feedback Form and bringing this matter to our attention and we sincerely hope that you will have no further cause for any complaint in our service and hope you are satisfied with the corrective action taken by us. Your comments will help us serve you and all our guest better in the future.
We apologise for the annoyance/inconvenience that this may have caused to you. The hotel is actively working to improve service levels and your feedback has proved to be invaluable.

We continue to be committed to provide you and all our guests with the highest standard of service in the industry. We look forward to your continued patronage and wish you the best in your business and personal endeavors
If you have any clarification please don’t hesitate to call us.
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US
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
“It's too bad there were so many good reviews”
1 of 5 stars Reviewed 11 May 2011
1
person found this review helpful

This place is in renovation at this time, but aside from this, it's not a good place to stay. The so-called free wi-fi is basically non-existent - too weak a signal to use. The rebar is showing all along the overhang, the ceiling in the room is crumbling, the breakfast area has a waffle maker that is non-operable (it looked like they didn't want to bother with the service and clean-up) and it just wasn't worth the price. It would have been better to find a Motel 6 or similar that didn't even provide breakfast and was at least clean and in a stable building. The parking area is a mess; a man was trimming the dry, half-dead bushes and the "weed protective" fabric was showing in many places, weeds all over and the rocks on top strewn all over. We wouldn't stay there again.

  • Stayed May 2011
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask FlutterbyFan about Travelodge Bristol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
super8bristol, Manager at Travelodge Bristol, responded to this review
20 May 2011
I'm sorry you had a bad experience at our hotel. We take pride in keeping our guest happy and making sure they enjoy their stay. We currently have two properties "Super8" and "Travelodge" on our premises and both lobbies are going through renovations and upgrades. We recently received a waffle maker for our breakfast area, but unfortunately it didn't come with all needed attachments to be operationally safe. The company has since sent all supplies needed to make waffle maker fully operational.

Once again we do apologize for your unfortunate experience with our property. As you stated we are going through renovations. This property was a locally owned chain and we decided to upgrade to national chain status. In doing this it required a higher hotel standard and better service to gain national chain notoriety.

We are less than a year through renovation and are still upgrading every aspect of our business. We are continuing to improve everyday so that we can make customers like yourself have the best possible experience when staying at our hotel.

We use every review as a training tool with all our employees so that each and everyone is engaged in the business. We feel that this review will only help us grow in a way that will only improve our customer service and make customers like yourself had a more enjoyable stay.

Once again thanks for the review and we hope in the future you will give our hotel a chance to give you a better enjoyable experience.
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Baltimore, Maryland
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great Deal”
4 of 5 stars Reviewed 27 March 2011

My boyfriend and I are on a roadtrip across the country. We stopped for the night in Bristol at the Travelodge on the way to Memphis. The staff was extremely friendly and accomodating, the rooms were clean and the price was extremely budget friendly. The rooms are all being remodeled we stayed in one of the older rooms but it was clean and just fine for what we needed. All in all a great place to stay!

  • Stayed March 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask DMH1912 about Travelodge Bristol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
super8bristol, Manager at Travelodge Bristol, responded to this review
19 November 2011
Thank you for sharing your recent experiences at theTravelodge Bristol TN.Nothing delights us more than to hear your stay at our hotel exceeded your expectations! We are also delighted that you enjoyed your stay. We hope to welcome you back soon!
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Additional Information about Travelodge Bristol

111 Holiday Dr., Bristol, TN 37620 (Formerly Bristol Lodge)
Price range (per night):* 52 AUD - 93 AUD

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