Looking at these previous reviews I M quite shocked. I don't like writing bad reviews, but when I arrived they had a card in the sleeve with my room key asking me to write a review. To be honest I was excited thinking they are so confident in their hotel they want you to review it. First of Talia was amazing I really camnt say enough about the staff in general. When I got to my room it smelled musty and mildewy, and gross. I went to the front desk and asked for a new room which she abliged right away. My next room I went in and it was the same way, musty and gross. In the morning in the shower I was just blown away and completely dis Jared to find mold in my shower all along the celieng. I really do think that the rooms are cleaned surface wise but this hotel is in need of serious updates. This is not what I expect when staying at Hamptons. I travel weekly and always stay at Hilton Honors hotels. This is probably the most disappointed I have ever been. I hope that they will get a remodel soon, including attention to the mold that is a very serious issue.

We stayed at this property one night in transit. We arrived late due to traffic. I called an hour before we arrived to ask about food delivery and the pool hours. The front desk clerk gave me suggestions on our very late dinner and told us the pool would be closed by the time we got there. I told her that I understood and asked what time it would open in the morning because the kids would be disappointed if they couldn't swim. She replied, "If the kids promise to come in smiling, I will keep the pool open late for them." It was very thoughtful of her. The staff in the morning were friendly and helpful as well. The rooms were clean and typical Hampton Inn rooms. It is really the customer service that sets this hotel high above others in their competitive set. We will absolutely stay there again.

I would rate this hotel below average to other Hampton Inns I stayed at. Overall I just did not feel comfortable in my room. The bathroom needed to be remodeled: the sink/vanity was at least 6 inches below standard height; The shower head was attached to a retro-fitted faucet coming out of the wall. The bathroom seemed to be put together using scraps and spare parts. The bed was adequate, but I noticed the night stand was dirty. There was a dead bug on the floor when I checked in and remained there until I checked out 2 days later. Internet was slow. There are much better choices in the area for the same or better price.

A friend & I went to Nashville for a weekend girls trip. We were staying at the more expensive Doubletree downtown the next night to be near the arena but wanted to come to town for some shopping & relaxation the day before. This room was about half the price and was very clean, convenient to the interstate & shopping, had friendly staff and was perfect place to stay for our needs. They did have a small pool that was well maintained and the continental breakfast we decent and saved us a little cash. The breakfast was your typical toast, bagels, cereal, waffle maker, hard boiled eggs & fresh fruits. Rooms were clean and up to date. All in all it was a good choice for an inexpensive place to stay. The only complaint is the beds were not the most comfortable but that's ok...next night at the Doubltree the pillows were awful, so just goes to show it's not going to be 100% perfect anywhere no matter the price.