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Four Points by Sheraton Nashville-Brentwood: Traveller Reviews

3.0 of 5
760 Old Hickory Blvd., Brentwood, TN 37027 (Formerly Crowne Plaza Nashville-Brentwood)
Hotel amenities
Four Points by Sheraton Nashville-Brentwood
Ranked #1 of 20 hotels in Brentwood
4.5 of 5 stars 31 Reviews
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31 reviews from our community

    Trip type
Traveller rating
    23
    5
    1
    1
    1
Date Rating
Phoenix, Arizona
1 review
Reviews in 2 cities Reviews in 2 cities
“The place to be!”
5 of 5 stars Reviewed 7 February 2012

Our stay was made very special from the moment we stepped foot into the hotel. From checkin with Shawn to cocktail service to breakfast with Lisa. Everyone we met at the hotel was extrememly helpful and friendly including the security. The rooms were nice and spacious, the beds very comfortable. We got upgraded (at no cost) to a king suite and was pleasantly surprised with two full baths with hairdryers in each. There was also two coffee pots and the WIFI was very fast and easy. Will definately stay here again as anything and everything you want is about 10 minutes away with incredibly easy interstate access. Quick trip to the airport as well. Would rate 10 stars without a doubt.

Room Tip: Higher rooms, king suites were fantastic
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  • Stayed February 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask MargienSteve about Four Points by Sheraton Nashville-Brentwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brent Scarbro, General Manager at Four Points by Sheraton Nashville-Brentwood, responded to this review
13 February 2012
Thank you very much for your comments. We appreciate your business and will certainly pass on to our amazing associates.

Look forward to seeing you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Prattville, AL
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
“For what it is, it's excellent”
5 of 5 stars Reviewed 6 February 2012 via mobile
1
person found this review helpful

This is not a fancy five star hotel. If you're looking for a romantic getaway or a fun family outing, this is not the hotel for you. If you are in town for business or in our case a volleyball tournament, it's the perfect place to stay. It's still new, so the rooms were clean. The staff was very friendly and helpful. We requested more towels and they were there within minutes of hanging up the phone. I didn't eat at the restaurant, so I can't speak for that, but there is a shopping center within walking distance that has a Longhorn, Qdoba Mexican, Panera, Cold Stone and a delicious cupcake shop. Overall, a great and affordable place to stay very close to Nashville.

  • Stayed February 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask krism75 about Four Points by Sheraton Nashville-Brentwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brent Scarbro, General Manager at Four Points by Sheraton Nashville-Brentwood, responded to this review
13 February 2012
Thank you for your kind comments and for your business.

Warm weather is heading here soon, so we are anxious to open our beautiful pool around Memorial Day.

Trust we will see you then.
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Starkville, Mississippi
1 review
2 helpful votes 2 helpful votes
“Great Stay”
5 of 5 stars Reviewed 18 January 2012
2
people found this review helpful

Stayed at the hotel last week. Great rooms and great staff. Everything was brand new and fresh because the hotel just opened. The restaraunt was very good as well. I had the breakfast burrito and hash browns. Both were excellent and plenty enough for two.

The hotel is right off of I-65 and a short drive to downtown Nashville. Great location! Would definately stay there again.

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Andrew R about Four Points by Sheraton Nashville-Brentwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brent Scarbro, General Manager at Four Points by Sheraton Nashville-Brentwood, responded to this review
20 January 2012
Thank you verymuch for your kind words. I appreciate the opportunity you gave us to serve you.

We hope to see you soon. If there is anything I can do to assist on your next visit, please do not hesitate to contact me.
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Marlton, New Jersey
Senior Contributor
21 reviews 21 reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
“Best hotel in Brentwood”
5 of 5 stars Reviewed 12 January 2012
2
people found this review helpful

I've been to Brentwood quite a few times over the past 6 months and tried various hotels with varying degrees of unhappiness. I was so glad to see that the Four Points was coming and got it booked for this week's trip. It's now my go-to place in Brentwood. Amazing staff, nicely furnished, incredibly comfortable beds (with the best pillows ever!). If you need to be in Brentwood definitely make this your base.

Room Tip: Ask at the desk for a fridge since only the suites have them in the room.
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  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask NJCathi about Four Points by Sheraton Nashville-Brentwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brentwood TN, United States
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
“Above and Beyond”
5 of 5 stars Reviewed 5 January 2012

I fly to Nashville for business. The hotel you stay in has a direct impact on your attitude and effectiveness while you are here.

The staff at Four Points Sheraton have raised the bar on client based service. Since the hotel is only a few weeks old at this time, the rooms, carpet, amenities, etc are all state of the art and are obviously brand new. That wasn't what impressed me, I expected that.

It was the personal committment to an excellent stay... like the shuttle driver who offered to take one of my employees shopping for thngs she forgot to pack. Then the next night the shuttle took a group of us to explore the honky-tonks and downtown atmosphere. He gave us his phone number and said to call when we were ready to come back.

Or the bar/restaurant worker that was scheduled to close at 10pm yet got permission from her manager to stay open to accomodate a group of 4 that arrived late.

And everyone smiles at you, and is genuinely happy to make your stay memorable.
You can stay where you want, but for me in Nashville, its the Four Points!

Room Tip: Even number rooms face the rising sun.
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  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Pete B about Four Points by Sheraton Nashville-Brentwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Four Points by Sheraton Nashville-Brentwood

  • Arte Hotel Brentwood
Address: 760 Old Hickory Blvd., Brentwood, TN 37027 (Formerly Crowne Plaza Nashville-Brentwood)
Price range (per night):* 119 AUD - 210 AUD

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Four Points by Sheraton Nashville-Brentwood
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