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BEST WESTERN Brentwood: Traveller Reviews

5581 Franklin Pike Circle, Brentwood, TN 37027-4363
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BEST WESTERN Brentwood
Ranked #7 of 20 hotels in Brentwood
4.0 of 5 stars 42 Reviews
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42 reviews from our community

    Trip type
Traveller rating
    22
    12
    3
    2
    3
Date Rating
Painesville, Ohio
1 review
2 helpful votes 2 helpful votes
“Best Hotel experience I have ever had.”
5 of 5 stars Reviewed 4 February 2012
2
people found this review helpful

I recently stayed for an entire week at the Best Western Brentwood, TN, and I truly have never had such a wonderful hotel experience. The room accommodations were clean, attractive and comfortable. Breakfast was great. The staff at this location were exceptional. They all went out of their way to make my visit a good one. I can not say enough about about Tammy and and the staff there.

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask dwm_44077 about BEST WESTERN Brentwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlotte
Contributor
19 reviews 19 reviews
Reviews in 16 cities Reviews in 16 cities
4 helpful votes 4 helpful votes
“Good hotel”
4 of 5 stars Reviewed 11 November 2011

Good, clean, comfortable hotel. The front desk staff was very helpful and friendly. The room was comfortable and inviting. Would stay again.

Room Tip: They do not have an elevator just stairs, so carrying luggage up can be inconvenient. Try getting a...
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  • Stayed November 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask MaryWM about BEST WESTERN Brentwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
Senior Contributor
26 reviews 26 reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
“You get what you pay for”
3 of 5 stars Reviewed 8 November 2011
1
person found this review helpful

Comfortable room with a good location next to I-65. The Wi-Fi in the room was terrible so dont expect to be able to do much with your laptop. I also had problems getting a cell phone signal but I'll blame TMobile for that. Good option for breakfast with a Panera across the street.

  • Stayed October 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask GlenJMart about BEST WESTERN Brentwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Springfield, TN
1 review
1 helpful vote 1 helpful vote
“Continental Breakfast”
4 of 5 stars Reviewed 6 November 2011
1
person found this review helpful

We enjoyed our brief stay here very much. Everything was clean and comfortable. We especially liked the firm beds.The continental breakfast had a number of items, but everything was sweet. A non-sweet item would have been appreciated.

Room Tip: Second floor, if you don't mind steps.
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  • Stayed November 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask NitaSpringfield_TN about BEST WESTERN Brentwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Florida
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Was hoping for better”
2 of 5 stars Reviewed 28 October 2011

This hotel looks very nice and although located under the interstate you couldn't hear the traffic. We were a group of three couples and all the rooms were very large and the hotel itself looked very nice. My biggest complaint was the bed. All of them were hard as rocks. Might as well as have been sleeping on the floor. The couches in the room were also uncomfortable. One morning we woke up at 8:30, not an unreasonable time to be waking up on your vacation, and attempted to shower. There was no hot water. We called the front desk and were told to try again in a few minutes. We did, but still not hot water. A second call got us the answer that the maids had started the laundry and had used all the hot water. We decided to head across the street to get some breakfast since it was now past the time for the hotel's continental breakfast. About an hour later we returned to a hot shower at last. You really pay for a hotel room for a comfortable night sleep and a hot shower so if this is not readily available the hotel has failed in my opinion. Also the rooms were not very well insulated. We could hear the people in the rooms next to us talking and other "activities" as well as people walking around above us. My last complaint is that there was never anyone at the front desk. You always had to pick up the phone and wait for someone to appear.

  • Stayed October 2011, travelled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask openroad42 about BEST WESTERN Brentwood
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Additional Information about BEST WESTERN Brentwood

5581 Franklin Pike Circle, Brentwood, TN 37027-4363
Price range (per night):* 97 AUD - 214 AUD

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