PROS - room was very clean, except for greasy/dirty front screen hidden by draperies, and pervasive smell of smoke in the bathroom (of no-smoking room)
After charging me more than they had confirmed by telephone, they agreed (after some argument) to charge what they had promised.
CONS- swollen front and bathroom doors and frames required forceful slamming to close and hard pushing to open. At one point neither I nor maid (nor adult inside) could get the unlocked front door open. After I forced it open with my foot and body weight a repairman came to alleviate the problem (and left the rubble on the floor inside).
Front window adjoining parking lot could not be locked because it didn't fit into it's casing.
Shower ran out of hot water around 8 AM.
Air conditioner not under control - temperature in mid-60s for 2 days and nights. Office manager said there was one central control for all of the units, but she could not adjust the temperature up or down. She could shut the unit off (outside temperature in the 90s) or turn it on.
On breaks between getting into rooms to service them, maid and handyman sat on an empty planter box in front of our room smoking..
Breakfast room was out of milk, coffee, pastries.
