The staff was great-friendly and helpful. The scones in the morning were fabulous, as were the afternoon cookies and nightly chocolates. The beds were super comfy.
Unfortunately, we were in room #4, which had the sink and bathtub in the room itself. The toilet was in what obviously had been the coat closet. It was cramped and did not have an exhaust fan. There was no shelf or vanity area at the sink for soap, toothbrush, hairbrush, etc. There were two faucets, one for hot and one for cold, which made it impossible to get a good temperature for washing your face, etc. While the bathtub was a generous size, it was nearly impossible to use the spray wand and not soak the surrounding floor and walls when using it. A shower rod and curtain hung from the ceiling would have made it better, but I still would have preferred a more conventional and modern bathroom.
The hotel was charming and the people were friendly, so it dismays me that I was not pleased with my room.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 September 2011
We realize that no hotel is right for every person, as everyone’s expectations are different. We pride ourselves on our great staff and we thank you for your comments
For clarification, our hotel was restored under National Historic Preservation Guidelines and we used the original bathroom fixtures in the restoration, as required. Our goal was to give our guests the experience of staying in a hotel of the 1893 period when water mixing valves were not available. Also, instead of installing noisy electric motors in each bathroom, we chose to vent all bathrooms through a rooftop unit so each bathroom has continuous and silent ventilation.
We are confident that we have the best and most historically accurate hotel in Deadwood and we welcome every comment of every guest. Thank you for taking the time to let us know your thoughts so we can improve, as it is always our goal to make our guests time with us, perfect in every way.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC