Hpeterson58
I have stay at the Mineral Palace for Ski for Light for many years now and I really look forward to coming back each year. The staff is very friendly , supportive and they will go out of their way to make sure your stay is as comfortable as possible.. They cares for the travelers who come to stay at this hotel and they are willing to take those extra steps and provide the above normal help should the need arise. Given the options of which hotel to stay at in Deadwood during.SFL I would always chose the Mineral Palace. I have stayed at many hotel /motel and i rate the Mineral Palace A#1 above the rest. Many Thanks to the staff and management for a wonderful weekin your establishment.

The accomodations and food were excellent. Mr. Gould and his dedicated staff took great care of our large ski group. Despite our demanding and smewhat needy group of people, we were alsays gretted with a big smile and helping hands from the staff and management.

I have never stayed in a place that makes you feel like more than just a customer. The Mineral Palace made me feel more like part of a big family!

I stayed at the Mineral Palace during our Ski For Light event January 22-26 and I can't say enough about the helpful, friendly staff. Karolea Schnabel was extremely courteous and easy to communicate and plan with while booking the event and everyone at the front desk followed her lead. The doormen/bellhops/valet staff were always welcoming and busy helping me or other guests with luggage or any other need. The bar staff always had a smile and I felt comfortable ordering a beer or a soda while sitting at the bar. They'd even take a picture with us when we asked.
The hotel rooms were very clean and a great place to come home to and relax after a busy day. We found a treat of some kind every evening left by the hotel staff.
While eating at the restaurant, I found myself very pleased with the attentive waitstaff and excellent food. The manager of the restaurant even came by my table to ask if everything was okay.
I didn't gamble but watched some friends play blackjack. The dealer was kind and patient explaining the game to new players.
Overall, this is an exceptional place to stay in Deadwood! The combination of the wonderful staff, attractive and clean rooms, first rate restaurant makes this my number one choice!

It's been almost one week removed from my trip to Deadwood for the Ski for Light event and from a wonderful and supportive stay at the Mineral Palace. The hotel and gaming staff was wonderful to us, the amenities, topnotch, and the location, can't beat it. Every hotel will offer similar things such as rooms and the normal things in them, restaurants, bars, etc.; so, it's not worth spending too much time on reviewing them only to say that all were made available and all were great.

For the totally blind traveler, I wish to highlight some of those things that truly impressed me about the Mineral Palace and its accommodating staff.

--The staff was not at all put off by all the dog guides in the hotel and there were quite a number of us and our dogs;

--I received a card key that had a hole punched into one corner so I knew which way to put it in the lock;

--Staff members were more than happy to stand by my slot machine to tell me how much I had won or lost;

--Staff members took the time to explain how to play certain games, where things were located in the hotel, how to get from place to place in Deadwood, etc.

--Staff often went above and beyond the normal call of duty like finding me a can opener when I needed one, making sure that a shuttle was available to bring us back from an evening out during a snow storm, making phone calls to other establishments in town to find out information for us.

I've travelled quite a lot and it is refreshing to come across a place that will promote an individual's sense of independence; a quality that is so important to a person who has a disability. A vacation is what I sought and, from all what I received from the Mineral Palace and its staff, I got my wish plus a whole lot more. I wish to commend the ownership and staff of the Mineral Palace in Deadwood for their forward thinking and thank them for an exceptional week. I just hope we can do it all again real soon.