Rooms very unclean ... Carpet smells very musty. Outside of the rooms, the hotel itself has fallen into complete disrepair since being taken over by the Patel family. It had been 6 yrs since we 'd stayed here ... We remembered it fondly with a great breakfast. Well ot any more ! Since changing hands ever part of this hotel is falling down.
When we stayed this time I was even missing a shower curtain ... Was unable to take a shower. Pool nor fountains were in working order. When it was brought to the attention of the front desk manager that we were quoted a lower price on the phone , she stated she was unable to help us and called the woman who booked our reservation at home !!!!!! She berated her right in front of us ! Then we found out she was the owners daughter !
We then called choice hotels customer service where they were very apologetic and were well aware of the situation. They then sent me a $25 gift card for any of their hotels. Good company - bad owners ! Ps the hotel is in a scary part of town.
- Quality Inn Greenville
- Greenville Quality Inn
