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Quality Inn at Carowinds: Traveller Reviews

2.5 of 5
3560 Lakemont Boulevard, I-77 Exit #90, Lakemont Business Park, Fort Mill, SC 29708 (Formerly Holiday Inn Express Charlotte - Carowinds)
Hotel amenities
Quality Inn at Carowinds
Ranked #2 of 6 hotels in Fort Mill
4.0 of 5 stars 31 Reviews
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31 reviews from our community

    Trip type
Traveller rating
    15
    9
    2
    2
    3
Date Rating
Winston Salem, North Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Wonderful place and people - cannot go wrong here!”
5 of 5 stars Reviewed 13 November 2011
2
people found this review helpful

I had to stay near Carowinds for business and selected the Quality Inn for several reasons: microwave and fridge in room and hot breakfast, but what I got was so much more!

Friendly staff, clean rooms, decadent hot breakfast, and people who truly take pride in where they work and are concerned about you as a person. Because of that, my stay here wasn't limited to just one week - I stayed throughout the duration of my work project, a grand total of six weeks! No way would I have done that if everything hadn't been perfect.

This hotel was quiet and safe, the staff was happy to help me make my reservation every week and answer any and all questions I had. On average, I stayed 4 days a week and it became my home away from home. I will definitely be staying here again when I return to Charlotte

Room Tip: There's two floors and no elevator, so if you don't want to bring suitcases upstairs request...
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  • Stayed November 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask MA G about Quality Inn at Carowinds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janie Carpenter, General Manager at Quality Inn at Carowinds, responded to this review
22 February 2012
Thank you for having chosen our Quality Inn Carowinds, it is with great pleasure that we say "Thank You" for recognizing our hotel and staff for the wonderful service they provide, they work exremely hard to ensure all of our guest have a great experience. We look forward to your next visit.

Janie Carpenter
General Manager
Quality Inn Carowinds
quality.carowinds@ohmhotels.com
803-548-0100 P
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St. Helena Island, SC
Contributor
15 reviews 15 reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
“Great stay”
5 of 5 stars Reviewed 26 October 2011
2
people found this review helpful

When flying out of Charlotte NC (a 4 hour drive from our house), we like to stay overnight just over the state line in SC so we don't have worries about missing the flight. We have stayed other places near Carowinds but this Quality Inn was by far the best. Very helpful, friendly check-in/reception and with my Choice Privileges membership we were each given a welcome goodie bag with bottled water and loads of snacks! Plus they had fresh chocolate chip cookies and apples out in the lobby/breakfast area along with tea/coffee/hot chocolate available. The room was clean, spacious and had nice amenities. We could walk over to the Cracker Barrel restaurant for dinner and it was very easy to get on/off I-77. The room was quiet and we had a great night's sleep and then there was a wonderful breakfast buffet with more options than you usually see at this type of hotel. Definitely this Quality Inn will be our choice in the future when we are up that way. Also, we ended up paying less than $53 for the night!

  • Stayed October 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Bouviers about Quality Inn at Carowinds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janie Carpenter, General Manager at Quality Inn at Carowinds, responded to this review
22 February 2012
Thank You so much for choosing to stay with us here at the Quality Inn Carowinds, we take great pride in making sure our guest enjoy their stay with us. We hope your next travels bring you back to stay with us very soon.

Janie Carpenter
General Manager
Quality Inn Carowinds

803-548-0100 P
quality.carowinds@ohmhotels.com
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Fuquay Varina, North Carolina
Contributor
15 reviews 15 reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
“Friendliest staff, will stay again!”
4 of 5 stars Reviewed 15 August 2011
1
person found this review helpful

We stayed here two nights, arrived after visiting the Nascar Hall of Fame, which was about 20 minutes away. First and foremost, the staff here is so friendly, everyone, from the front desk, to the breakfast attendant, to the cleaning personnel. Everyone said hello with a smile!

We chose this hotel because it is right across the street from Carowinds, and because of the price, couldn't be beat. We were able to eat breakfast and make it to Carowinds without any delays, and it was very nice to be so close when we left the park with two very tired children.

My only complaint is that our room smelled like it had previously been a smoking room. From what I understand, since this hotel just became a Quality Inn, they will be doing renovations after the Carowinds season dies down. It wasn't bad enough to ask for another room, but definitely noticeable.

The air conditioning ran constantly, which was nice from a circulation standpoint, and also that it kept the room quiet. There is no elevator, the stairs were right by our room and it was very quiet. I am a very light sleeper, and never heard a thing.

Breakfast consisted of scrambled eggs, biscuits with gravy, delicious muffins, bagels, toast, fruit and yogurt, plus cereal for the kids. The breakfast attendant was very kind to get us extra hot water for our tea since the hot water provided was lukewarm. She also offered us bottled water for our trip on our last day when she saw us filling water bottles. We declined, but I thought that was nice of her to offer.

The rooms were clean enough that we would stay again, and like I said, the friendliness of all of the staff and the price just couldn't be beat! I would have left a 5 star rating had it not been for the smokey smell in our room.

  • Stayed August 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Carolinagirl0224 about Quality Inn at Carowinds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janie Carpenter, General Manager at Quality Inn at Carowinds, responded to this review
6 October 2011
"Thank You" for sharing about the hotel and staff, It's alway wonderful to hear guest feedback. I'm very Sorry that you had to deal with a room someone had smoked in, we do try to make sure that all rooms are smoke free, but sometimes one may get by us. However it was nice to hear all the wonderful feedback good and bad. If I or anyone else here at the hotel can be of assistance to you please let us know. It is guest like you that makes our jobs great.

Thank You so much for choosing to stay with us here at the Quality Inn Carowinds
Janie Carpenter
General Manager
Quality Inn Carowinds
803-548-0100
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Charleston, South Carolina
1 review
1 helpful vote 1 helpful vote
“FUNERAL”
5 of 5 stars Reviewed 15 September 2010
1
person found this review helpful

I was given a special rate because it was a sad reason for the trip. The staff treated with such consideration of the circumstances I hope I could return on a happier occasion and stay there.

  • Stayed August 2010, travelled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask AuntLeslie about Quality Inn at Carowinds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janie Carpenter, General Manager at Quality Inn at Carowinds, responded to this review
19 October 2010
Thank You for choosing the Holiday Inn Express and for the kind words for the hotel and staff if we can ever be of assistance to you in the future please let us know.
Once again Thank You
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Asheville, North Carolina
1 review
1 helpful vote 1 helpful vote
“Great Value - Great Relaxing Vacation”
5 of 5 stars Reviewed 10 September 2010
1
person found this review helpful

We had a wonderful time on our recent visit to this hotel. They had friendly, and helpful staff, a great breakfast buffet and clean rooms. We will stay here again on our next trip to the Carowinds area.

  • Stayed August 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask TreeHuggerFilms about Quality Inn at Carowinds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janie Carpenter, General Manager at Quality Inn at Carowinds, responded to this review
19 October 2010
Thank You for choosing to stay here at the Holiday Inn Express Carowinds, and Thank You also positive comments you’ve made about our hotel. If you need assistance in the future please let us know.
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Additional Information about Quality Inn at Carowinds

  • Holiday Inn Fort Mill
  • Fort Mill Holiday Inn
Address: 3560 Lakemont Boulevard, I-77 Exit #90, Lakemont Business Park, Fort Mill, SC 29708 (Formerly Holiday Inn Express Charlotte - Carowinds)
Price range (per night):* 85 AUD - 130 AUD

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