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Holiday Inn Express I-20 at Clemson Road: Traveller Reviews

2.5 of 5
1011 Clemson Frontage Road, Columbia, SC 29223
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Holiday Inn Express I-20 at Clemson Road
Ranked #39 of 94 hotels in Columbia
4.0 of 5 stars 29 Reviews
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29 reviews from our community

    Trip type
Traveller rating
    10
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    3
    3
Date Rating
Macon, Georgia
1 review
“TERRIBLE”
1 of 5 stars Reviewed 3 February 2011

I complained several times to hotel management about other guest making noises throughout the night. I had my two young kids with me and i had to get up in the middle of night to move them to another room. Do you think the manager ever called me back to apologize? No, his staff was coverring for him each time by saying he was at home sick. Really! Go figure. Take my word for it. If I had the opportunity I would have probably disputed the charge.

  • Stayed January 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask PissedOff666 about Holiday Inn Express I-20 at Clemson Road
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Omaha, Nebraska
1 review
1 helpful vote 1 helpful vote
“friendly helpful staff, great b-fast, nice room but a little buggy”
4 of 5 stars Reviewed 30 October 2010
1
person found this review helpful

attended graduation on post - because of the direction we were coming from, we surpassed long lines from other direction - Staff was excellent - any questions, concerns were met with immediate personal service, ( forgotten personal items, lobby computer, ran out paper, extra towels) Also great breakfast with speedy freindly staff refillng as needed, had hot tea and cocoa
only problems ice machines were being worked on and when ok for use - was not fixed correctly - bugs and black debris came out with ice - thus repairmen were called back but machine never worked while there for 4 days, would see a daily bug in our room - but we are in the south, have not stayed many places that i did not see at least 1 bug - also took my work with me- when left some behind- i received a call telling me it was there and told it would be sent -still waiting for it to arrive??
nice hotel terrific staff - would stay again despite seeing a daily bug - also shopping/restaurants short drive away through residenital area and then lots of options - kind of a away from city/base but to close to necceities (everything within 10 min drive) waffle house next door to hotel - walk across parking lot for late night snack - also baby friendly had a pack n play at our request, elevators between floors for elderly family

  • Stayed October 2010, travelled on business
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask vacaintheusa about Holiday Inn Express I-20 at Clemson Road
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Senior Contributor
48 reviews 48 reviews
Reviews in 35 cities Reviews in 35 cities
89 helpful votes 89 helpful votes
“My second review on this hotel in 2 years and it's still great”
5 of 5 stars Reviewed 12 July 2010

We stayed in this hotel for a 3rd visit (2 rooms) 20 and 21 June. We just can't fault it. Every time we have visited the staff have been so welcoming and pleasant. The breakfast is good - everything we needed to set us up for the day and on each of our 2 days there was always something different cooking. The rooms are spotless and clean and the hotel is extremely well maintained from the reception area to the pool. For some reason the "Manager's reception" didn't happen this time. We went to one on our last visit and thought it was a nice touch and chance to mingle with staff and other visitors who were passing though. There's a few decent restaurants within walking distance and a great shopping complex just a few minutes down the road. The hotel staff are more than happy to give suggestions. We have stayed in much more expensive hotels but they just don't have the charm that this one does and that's what draws us back time after time. We use it as a "stop-off" for a few days to catch our breath whilst on our vacation and it really is a pleasure to stay there. If there's anyone from the hotel reading this - thank you!

Stayed June 2010, travelled with family
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Ask FizzUk about Holiday Inn Express I-20 at Clemson Road
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Great Staff but they have a few bugs to work out”
2 of 5 stars Reviewed 26 February 2010
1
person found this review helpful

Hotel Staff when I checked in was great. They gave directions to a great Mexican Restaurant. I was on the first floor and no chance of going to sleep until after 10 pm because of the people doing jumping jacks or whatever upstairs. The morning was an eye opener when I open the shower curtain to see a cockroach. It took a couple times to kill the cockroach- so I guessed that I didn't need a shower.

  • Stayed February 2010, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask On_The_Road_EveryDay about Holiday Inn Express I-20 at Clemson Road
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
new york
1 review
“The Best Holiday Inn Express We Have Ever Stayed AT”
5 of 5 stars Reviewed 6 January 2010

We were traveling with our kids down the East Coast for Christmas and stayed in a different hotel each night. This was by far the best one we stayed at. The Staff were the friendliest we have ever encountered. The manger checked us in and was so nice and accommodating. The rooms were very clean and well kept. This is defiantly a treasure of the south. My family and I left feeling so appreciated from this hotels Southern Hospitality. I would recommend this hotel to everyone! We will definitely be back! Thanks for the Holiday memories!

  • Stayed December 2009, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask momaof3 about Holiday Inn Express I-20 at Clemson Road
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Additional Information about Holiday Inn Express I-20 at Clemson Road

  • Holiday Inn Express Columbia
  • Holiday Inn Columbia
  • Columbia Holiday Inn
Address: 1011 Clemson Frontage Road, Columbia, SC 29223
Price range (per night):* 106 AUD - 164 AUD

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Holiday Inn Express I-20 at Clemson Road
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