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Holiday Inn Express I-20 at Clemson Road: Traveller Reviews

2.5 of 5
1011 Clemson Frontage Road, Columbia, SC 29223
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Holiday Inn Express I-20 at Clemson Road
Ranked #39 of 94 hotels in Columbia
4.0 of 5 stars 29 Reviews
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29 reviews from our community

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Traveller rating
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Date Rating
Charlotte, North Carolina
1 review
“Excellent hotel, especially at the price!”
5 of 5 stars Reviewed 17 October 2011

This hotel was great! There was a little confusion because we were staying as part of a wedding block and had been told our room had a King Sized bed but were given a room with two queens, but the very friendly and helpful manager quickly changed this for us at no extra charge. The room was very clean, quiet, had everything we needed, and both check in and check out were easy and fast. I would definitely stay here again.

  • Stayed October 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Florida
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Friendly staff!”
4 of 5 stars Reviewed 8 October 2011

Check in was streamlined and great, rooms were adequate and clean. My husband didn't care for the set up of the furniture, but it was nothing that would deter us from staying there again. The morning breakfast was not my favorite but acceptable. The elevator is very slow and loud but you only have 3 floors, so it's not a deal breaker. Overall this was a decent place and we'd stay there again.

  • Stayed October 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yorktown, Virginia
Senior Contributor
22 reviews 22 reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
“Friendly staff but noisy guests”
3 of 5 stars Reviewed 6 October 2011

We stayed here for a couple of nights while attending a retirement ceremony at Shaw AFB. The hotel staff were very friendly and the room was nice and clean. We couldn't hear any traffic noise which was a nice surprise considering we were right off the freeway. Our stay was not relaxing or restful however because of the constant slamming of doors from other guests on our floor. It was all night - both nights until approximately 2am. Sounded like people room hopping.....

On the day of check out, the housekeeping staff were constantly knocking on the door even though we had until 11am to check out. With 3 people trying to get ready to leave it was most annoying to keep answering the door and telling them that we were still there. If check out is at 11am, they should allow guests time to do just that.

Finally, the complementary breakfast was just okay. The hot food was not tasty at all but the juices and pastries were fine.

Overall, an okay clean hotel with friendly staff. However, I couldn't wait to get home for a good nights sleep.

  • Stayed October 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Senior Contributor
21 reviews 21 reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
“Nice hotel but lacks a few things”
3 of 5 stars Reviewed 13 September 2011

Stayed here for 2 days this past week for business purposes. Parking lot need expanding. Very dark at night and right behind some low end restaurants with lots of in/out traffic. Internet was slow and very laggy. Wifi only. Personally, I like the availability of being able to hard wire to the internet when I can.

Biggest dislike...put on 3rd floor, hotel was not packed and my Rewards profile has 1st to 2nd floor, by elevator on it. Was at the end of the hall, furthest from elevator and the elevator....well, I would have made better time taking the stairs. For 3 floors, that was the slowest elevator I've ever encountered.

Otherwise, king size bed was comfortable. Room a little on the cold side. No thermostat control on the wall...only on the window unit.

  • Stayed September 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlotte, North Carolina
1 review
“friendly staff”
5 of 5 stars Reviewed 27 July 2011

Being often on the road, I really like the friendy staff at the front desk. Very accomodating, pleasant and quick to check in.

  • Stayed July 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Holiday Inn Express I-20 at Clemson Road

  • Holiday Inn Express Columbia
  • Holiday Inn Columbia
  • Columbia Holiday Inn
Address: 1011 Clemson Frontage Road, Columbia, SC 29223
Price range (per night):* 106 AUD - 164 AUD

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Holiday Inn Express I-20 at Clemson Road
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