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Red Roof Inn: Traveller Reviews

2.0 of 5
1035 Highway 315, Wilkes-Barre, PA 18702
Hotel amenities
Red Roof Inn
Ranked #11 of 17 hotels in Wilkes-Barre
3.5 of 5 stars 62 Reviews
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62 reviews from our community

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Traveller rating
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Date Rating
western pa
Senior Contributor
23 reviews 23 reviews
Reviews in 12 cities Reviews in 12 cities
20 helpful votes 20 helpful votes
“Red Roof Inn - My Stopping Place”
4 of 5 stars Reviewed 22 December 2011
4
people found this review helpful

I stop here 2 or 3 times a year. Over the past three years Red Roof Inn Inc. has updated all their properties. This is no exception. The upgrades are nice and standard across the country.This is one of the few Red Roof Inns that I have stayed in that is always clean and smell-free. (I frequently travel with my cat and at Red Roof Inns pets stay free). However, over the past few years the area around this Red Roof Inn has grown. There is now a very large casino about a mile or two away as well as other tourist attractions. I think this Red Roof Inn gets more traffic than it did previously and it shows in the upkeep of the grounds as well as the mattresses and furnishings.

Positives: near restaurants and a mall; off route 84; inexpensive for what you get; very quiet once you are in the room - walls are thick. The folks at check-in are always efficient and friendly.

Negatives: like all Red Roof Inns there is no hair dryer and towels are thin. The room updates seem to not be holding up as well as they should be, parking lot can be crowded. The Inn is used a great deal by folks who are working construction jobs in the area.

Room Tip: Spend the $8-$10 to upgrade to a "deluxe" room -- you get a microwave, a fridge, a large d...
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  • Stayed December 2011, travelled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask morgana2000 about Red Roof Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
1 helpful vote 1 helpful vote
“Terrible!!!”
1 of 5 stars Reviewed 18 December 2011
1
person found this review helpful

Room Smelled like wet dog. The room was filled with fleas. I wouldn't recommend this hotel.

  • Stayed December 2011
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Dmbeno about Red Roof Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Contributor
12 reviews 12 reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
“Nice place, nice price”
4 of 5 stars Reviewed 23 November 2011
3
people found this review helpful

We found the Wilkes-Barre Red Roof much improved from past stays there. There had been serious remodeling, and the room was comfortable, clean and attractive. The people at the desk were very friendly, eager to be sure all was well with us. The hotel is located right by I-81, but getting to the West Side (our destination) is a breeze, just a few minutes. We were very happy with the accommodations, and the price was certainly right.

Room Tip: Nicer view from the back side of the hotel, upper level.
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  • Stayed June 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask LeeAlbany about Red Roof Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
4 helpful votes 4 helpful votes
“This place is great!!”
5 of 5 stars Reviewed 26 October 2011
4
people found this review helpful

I stayed here when coming in for my child's soccer tournament and it was great. Everything was above my expectations for a motel.

I had a special request for first floor and to my surprise it was right next door to the lobby. How wonderfully convenient! Very pleased at this point only to get better. I stopped into the front desk and had asked for more pillows and blankets which they none available on hand. Less than 2 minutes later a very pleasant woman had brought us pillows and blankets which was also so wonderful.

Upon check out they had fresh coffee and USA Today which was a pleasant surprise.

All in all it was a great stay and I would definitely recommend this hotel and we will DEFINITELY be back to stay again.

  • Stayed September 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask DarlaO about Red Roof Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allentown, Pennsylvania
1 review
1 helpful vote 1 helpful vote
“AWFUL!!!”
1 of 5 stars Reviewed 26 September 2011
1
person found this review helpful

We stayed here this past weekend since it was close to the casino. What a mistake that was!!! I had to wash out the ice bucket, ( no liner was available in the room ), wash the plastic holder that the tv channels and nearby restaurants were posted on...it was literally stuck to the top of the end table...yuck! The carpet was not vaccumed and the door keys didnt work everytime we tried to get back into the room....this was so annoying!! When we arrived back to the room, the bed was only half made and no soap was replenished.. To top it off, it was extremely noisy at 3 am where we complained and nothing was done about it. We were so happy to get back home....NEVER AGAIN!!!

Stayed September 2011, travelled as a couple
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Ask Daisy S about Red Roof Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lucijane, General Manager at Red Roof Inn, responded to this review
6 October 2011
Dear Daisy S,

Thank you for choosing to stay with Red Roof Inn. Your feedback is very important to our goal of providing a clean and comfortable room at a reasonable price for every guest. I am sorry that we dropped the ball during your stay. I can assure you that the issue has been addressed with the housekeeper in question and quality checks have been increased. Again, please accept my deepest apology. Yes, we are very conveniently located to the casino and have received many positive reviews from guests. I would like to invite you to give us the opportunity to serve you better in the near future.

Respectfully,
Fayann Kishbaugh
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Red Roof Inn

  • Red Roof Inn Wilkes Barre
  • Red Roof Inn Wilkes-Barre
  • Wilkes-Barre Red Roof Inn
Address: 1035 Highway 315, Wilkes-Barre, PA 18702
Price range (per night):* 69 AUD - 90 AUD

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