I enjoyed my stay 2 weeks ago and will stay again. Friendly service, clean beds, excellent breakfast buffet, and quiet rooms. Not the biggest on Best Western, but this one sure knows how to do hospitality the right way.

The hotel is located on a beautifully landscaped hilltop overlooking the Wyoming Valley. When I stayed there in the 90's with my young family, it was really pristine, and especially fun because of the indoor pool and spa tub. According to the local news, it's due to get a $3 million update, so I'd love to go back when that happens. The lobby is clean and bright with the floor to ceiling windows on both sides. The desk help, breakfast servers, bartender, and maids are very friendly and helpful. The small gym is decent and not at all crowed, even though the hotel was filled. Every room seems to have a great view. My grown daughter and I stayed in a spacious double room that had 2 beds, a chair and ottoman as well as a desk and office chair, and there was still room for us to move around. The closet and bathroom were ample for our weekend needs. I could see how someone looking to stay at a 4 or 5 star hotel would find fault with the outdated decor of the older tiled bathroom, guestrooms and lobby, but for anyone who needs a decent place to stay with all the amenities, this is it. Maybe I wouldn't have been as happy if I paid full price, but it couldn't be beat for the hotwire price! Oh, yes, and the breakfast buffet was sufficient with fresh hot scrambled eggs, bacon or sausage, toast, pastries and fresh fruit.

Recently I visited the East Mountain Inn and Suites, and was pleased with the overall state of the hotel. The room I had was moderately clean and spacious, but nothing fancy. I do have to say it was better than an average hotel. The lobby was very large and clean. There's a nice indoor pool, and a decent sized "grand" room forweddings/meetings/conventions...etc....
Most of the staff was pleasent.

I would have rated this a "5 out of 5" because I highly doubt you'll find a nicer place to stay when visitng Wilkes-Bare/Scranton...but finding a way to the parking lot was horrendous. First I tried making a left turn off of the busy 4 lane highway...however the constant stream of on-comming cars made it impossible. Then I tried the alternate way to the parking lot....which was driving through a seemingly "private" lane through several apartment complexes. Several times I wondered if I was going the right way, but was finally relieved to see the tiny sign pointing towards the hotel.

It's a little confusing to find, but it's a very well maintained property. THe lobby is bright and airey. There is a small bar resturant connected to the pool area. When weather permits there is a nice patio. The staff is extra friendly. The rooms are very modern.I would stay here again.