We went to see Seinfeld in WB and decided to stay here because it isn't far from the casino, is located next door to a TGI Friday's, and it is a newer place to stay. The room offers a modern design (with a desk nook), 2 TVs, a nice lounge area. Also, the room had excellent sound insulation, we heard no noises from our neighbors or the highway. The only complaints I have were: 1. The was a large brown hand stain on the bathroom door - i'm not sure how the cleaning staff missed this but they did. However, since we were checking in late to see the show, we didn't have time to complain. 2. The light pollution in the room is horrendous. It is difficult to sleep when you have light coming in from the window, and blinking lights overhead from the smoke detectors. 3. The TV show selections wasn't that great. Why spend the money to have brand new HDTVs in a room, only to broadcast fuzzy and stretched Standard Definition broadcasts? Overall, I would stay here again, but I'd make sure i complained about the cleaning and brought my sleeping mask to hide the annoying lights.
Room Tip: About a mile from the Mohegan Sun at Pocono Downs, and they have a shuttle
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 May 2012
Thank you for choosing our Fairfield Inn & Suites for your recent stay in Wilkes-Barre. We appreciate your patronage and hope that you will give us the opportunity to serve you again.
It is our goal to make every guests stay with us enjoyable, which is why your feedback is so important. Thank you for being honest about the quality of your stay with us. Our staff has noted your comments and we are working to improve upon specific areas. I am pleased to annouce that we now have HD programs!
Although we strive for excellence, sometimes we fall short of our guest expectations. If you have any additional comments or suggestions as to how we can make your next visit more enjoyable, please do not hesitate to let us know. I personally apologize for any issues that occurred.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC