This Lodge (Inn) was centrally located to many area's of interest, & located just off the major highways. We found it very clean & quit; they have a wide selection of rooms, & beautiful suites available. Our two day stay turned into a four day stay. The owner & employees were very nice, & more than willing to help with our needs. I highly recommend staying here, as it has a homely & quit atmosphere, easy to find....you can see for yourself on-line.

My husband and I stay at this lodge at least once a year. We love it! The owners are fantastic and very helpful. We know them by name, and they also know us by name. We have never had any trouble. The last 2 times we brought another couple with us and they loved it! Rooms are clean and comfortable, and very affordable. Love sitting outside on the patio in the morning to have our coffee. Please do not listen to the bad reviews. What is wrong with pastries and coffee, everybody usually goes out and stuffs themselves at an amish restaurant anyway! Those people must have been looking for some fancy hotel. This one is down to earth, and we won't stay at any other hotel when we go to Lancaster.

We have made several trips to the Lancaster area and have never stayed somewhere like this. I made our reservations in June and requested two rooms on the bottom floor located next to each other, if possible. I was given a confirmation number and told that we would be in rooms 5 & 6. My parents are getting up there in age and my mother gets "ill" often, so I need to stay close in case she needs me. I called the night before arrival to confirm our reservation and was told I now had rooms 10 & 12 on the 2nd floor (Mom loses her balance and has problems with stairs). I expressed my concern over this and was told they would see what they could do. We arrived at the hotel the next day to be greeted with a disgusting musty odor throughout the hotel. Went to the check in desk and was given the information for room 6 and paid. At this time, I thought they had moved us to our original rooms. I then receive the keys to room 12! Two separate floors! I said this was not right and all I got was a, "Oh, I'm so sorry, there was nothing we could do." Yes there was, you could have called me back the evening before and told me that you were not able to put us on the same floor any longer! No, instead you wait until we have paid for a room and then inform us that there are no refunds if you check out early!

We get to our rooms and find out there are NO telephones in the rooms nor fans in the bathrooms. Not everyone carries a cell phone! Luckily, I always carry Lysol with me to disinfect the rooms. I sprayed everything that you could possibly touch in that room. I also sprayed the inlet of the air conditioner in hopes that it would help get rid of the smell in the room.

I had to go downstairs each night to check on my parents before everyone went to bed for the night. Guess what? Saturday night Mom got sick! My father had to come get me because they weren't able to call my room! They also do not place bags in there garbage cans. Luckily, we carried bags with us to put items in to bring home. I'm sure the maid found the bag full of vomit today in the garbage can.

The owner/manager schmoozed my husband yesterday with a line of bull (I wasn't allowed out of the room to express my opinion, so I am expressing it here). This is not a place I would recommend to anyone, not even if you are rooming with a dog!

By the way, continental breakfast only consists of pastries & coffee. No fruit or boxes of cereal. Oh, and by the way, you have to pay for ice.

My husband and I have been staying at Smoketown Motor Lodge for over 20 years. We go to Lancaster a few times a year, usually in early spring, a quick summer trip and always the first weekend in October for the Hershey Car Show. We brought my mother-in-law, 2 sister-in-laws, (one from California) last October. My sister-in-law from California is wealthy so she can stay anywhere. She really enjoyed the quaint, no-nonsense hotel. My husband and I always stay in the Carriage House upstairs. It is away from the main building and is more private. We absolutely love it there. The owners are so friendly, the building is clean. If you are looking for a fancy hotel with a pool and 5 star restaurant, the Smoketown Motor Lodge is not for you. The only thing that is strange about the hotel is the smell of the water but I think that is just the area. If people complain, why is it there are always "No Vacancy" signs on their unit??