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Comfort Inn & Suites Quakertown: Traveller Reviews

2.5 of 5
1905 John Fries Hwy, RT 663 and PA Tpke Exit 32, Quakertown, PA 18951
Hotel amenities
Comfort Inn & Suites  Quakertown
Ranked #5 of 5 hotels in Quakertown
4.0 of 5 stars 17 Reviews
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17 reviews from our community

    Trip type
Traveller rating
    8
    7
    0
    2
    0
Date Rating
Stacy, Minnesota
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Good spot”
4 of 5 stars Reviewed 1 September 2010
1
person found this review helpful

We stayed one night and returned a second night. Both visits we had clean comfortable rooms and were treated well by employees. We now check all rooms for bed bugs and did not find any here. Everything worked in room. Breakfast was good although I prefer the waffle batter already mixed. They had packets that you mix yourself, so we did not bother with it.

  • Stayed August 2010, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask charger1970rt about Comfort Inn & Suites Quakertown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Virginia
1 review
2 helpful votes 2 helpful votes
“Unimpressed”
2 of 5 stars Reviewed 5 April 2010
2
people found this review helpful

I grew up in Quakertown and regularly visit to see family. We decided to try this hotel after a poor experience with the Best Western across from the YumYums. The room was clean for the most part, but we didn't like that the rooms all opened to the outside of the building. It's great for privacy I'd imagine, but didn't leave us feeling very secure. The seal under our door wasn't very good either, so I wouldn't be surprised if pests are an issue in warmer months.

All of that aside, the real deal breaker for us was the house keeping staff. We didn't encounter them personally, but as they did their rounds on our side of the building they spewed some really foul language and were just generally unpleasant towards each other. My better half stayed there while I went to visit my parents one morning and described the encounter he overheard as a 'borderline domestic dispute'. He was worried that he might need to call the police; the confrontation was pretty heated. On top of that, we discovered used soap (not shampoo, but rather a bar of soap) in our shower and were suspicious that the sheets hadn't been changed prior to our stay.

  • Stayed April 2010, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Tempest0822 about Comfort Inn & Suites Quakertown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicholas Kurek, General Manager at Comfort Inn & Suites Quakertown, responded to this review
21 April 2010
Good Afternoon,

I would like to first thank you for taking the time to submit a review of our property. It is the feedback from loyal guests like yourself, that can assist us in improving our services.

Secondly, I would like to apologize for the experience that you had with us. We thrive on exceptional customer service and clean comfortable rooms, and it appears that this was not the case for you. We stand out from the rest for a reason, and I can assure you that we are taking the appropriate measures to make sure this does not happen again. I would love the opportunity to make this right and win you back. Please do not hesitate to contact me directly so that we can work together for a positive resolution.

Again I thank you for your time and valuable feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
philadelphia
1 review
1 helpful vote 1 helpful vote
“Good location, very nice room, people friendly and helpful”
5 of 5 stars Reviewed 18 November 2009
1
person found this review helpful

I went for an overnight getaway, stayed in the whirpool king suite, beautiful room, very spacious. The General Manager Nicholas was very helpful and the staff was very kind and courteous. I would come back for another stay and recommend this hotel to others.

  • Stayed November 2009, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask lisakos81 about Comfort Inn & Suites Quakertown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, Massachusetts
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
“Great Hotel, Great Service!”
5 of 5 stars Reviewed 13 October 2009
2
people found this review helpful

I have stayed here twice in the past month, and I must say, I am very happy with this hotel. When the Best Western in Quakertown discontinued their cable TV service and began hiring some of the rudest, most offensive desk clerks in the know universe, I decided to try a new place. (In fairness, there are still some truly wonderful employees at the BW, but some are appallingly nasty and apparently hate everyone.)
The external doors and seemingly high rates at this Comfort Inn made me shy away from here, but I was in for a wonderful surprise. The king bed rooms were listed at $107 a night for the AAA rate, but both times I was given a rate of $89 just for asking! I was also upgraded to a COLOSSAL king suite both times for no extra charge. The front desk clerk, whose name was Angel, did all this for me. She has an appropriate name. In over 10 years of travel, I have never met a friendlier, more accomodating, or more efficient front desk clerk in ANY hotel. Give this woman an award!
The room was huge with a hot tub, kitchenette, 2 TVs (one a big plasma model), an electric fireplace, and very clean accomodations. There were tons of TV channels, including HBO. The internet WiFi and cell signal were very strong. The bed was very comfortable and everything was clean and new. No bugs, hairs, or stains anywhere, although I did find a spider the size of a small imported car in the bathroom once. Luckily, I happen to like spiders, so Mrs. Wolf Spider was gently but firmly escorted from the room in a plastic cup and deposited in the nearest shrub:-) Great heat, AC, water pressure, and hot water. The breakfast was very good for a free continental. Even the coffee was excellent! The room faced the highway, but I could not hear any cars at all, and there were no kooks or oddballs wandering about. In spite of the external corridors, I felt VERY safe here.
Stay here. You will like it! Ask for Angel!

  • Stayed October 2009, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask lonzaman about Comfort Inn & Suites Quakertown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin TX
Top Contributor
63 reviews 63 reviews
Reviews in 46 cities Reviews in 46 cities
24 helpful votes 24 helpful votes
“Simple but comfortable”
4 of 5 stars Reviewed 6 August 2009
1
person found this review helpful

This is a simple but well maintained property located just off the toll road with remarkably helpful staff. The wireless in our room didn't work but it did in the lobby. It was a pretty good value. Maybe it's a great value for the east coast. But it was a motel room for $119 plus $25 for a pet plus a 24 hour cancellation policy.

  • Stayed July 2009, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask augerAustinTX about Comfort Inn & Suites Quakertown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Comfort Inn & Suites Quakertown

  • Comfort Inn Quakertown
  • Quakertown Comfort Inn
Address: 1905 John Fries Hwy, RT 663 and PA Tpke Exit 32, Quakertown, PA 18951
Price range (per night):* 101 AUD - 145 AUD

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Comfort Inn & Suites  Quakertown
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