This hotel, all though centrally placed in Pittsburgh, was a bit of a disappointment. I had a lot of traffic noise outside my window as the hotel is close to some heavily used roads. Also the hotel clearly is over its peak in terms of quality of the rooms. The best I can say about it is that it is in a good location with regards to some of the hospitals and the university and the price was low.

This hotel is located near to several hospitals, and is also within walking distance of Southside Works/ Southside. The value is incredible compared with Downtown and Southside hotels. There is a Panera attached which is incredibly convenient. Our only issue is that the website we booked on advertised a refrigerator and we were given a room without one. We immediately addressed it with the front desk and were moved to the correct room on the 7th floor. It seems the website had it wrong, but they honored it. The decor is a little dated, but that is why you are paying less. Some people might be concerned about the neighborhood, but we weren't. We walked to Southside Works and felt safe, though it is a little secluded by topography. We took a cab back for less than $10, mostly because we don't think walking back late after bar hopping is a good idea.

We were in town for a wedding and upon check in, the staff were very pleasant and welcoming. They let us know that a free shuttle was available and could easily take us to where we needed to go, no problem. The room was clean, but somewhat dated - no bells and whistles, necessarily. Much to their credit, they have "bedbug bags" on their beds and boxsprings, which is something that not all hotels have taken that extra step to provide for their customers. (I indirectly work in the field, so I'm aware of the issue - this isn't a reflection on the hotel!).
The one thing that we did have issue with, were the incredibly thin walls between rooms! Our "neighbors" came back to their room somewhat late and felt the need to chatter away, laugh quite loudly, etc. and we could hear every word that they were saying. It took my husband's pounding on the wall to get them to quite down. Very frustrating. The AC unit's cycling in the room also caused the both of us to have some difficulty falling asleep - probably coupled with our noisy neighbors! (The only reason I rated the sleep quality "not so great", was because of the super thin walls. The bed was really comfy and had it been quieter, I'm sure the sleep quality would've been much higher rated.)
The next morning, Kim at the front desk was very helpful and provided great information and directions to where we wanted to go - thanks again Kim!

Stayed here for a Steelers game. Customer Service was great especially Emily. She went out of her way to help me and my boyfriend, as well as another group of people. You don't see that kind of hospitality anymore. Thank you again Emily!

The rooms were ok. Nothing special. You get what you pay for. It was clean and the bed was comfortable. The bathtub needed a good hard scrubbing, but I've seen worse. It was nice having a balcony, although ours overlooked the dumpster.