We had two rooms at this hotel and both were in need of serious cleaning! Hair on the sheets? Never changed? An old coffee filter in the coffee machine in the room, a telephone so dirty we wouldn't use it, sloppy repairs to bathroom fixtures, etc. The only thing clean were the towels! It was very disappointing as we have stayed there many years ago and I believe that nothing has been changed in over 10 years. This place is in bad need of revamping. We DID find the restaurant ok for breakfast as it offered reasonable prices and a buffet on Sunday if you like. We were there on St. Patrick's Day and the bar was hopping with live music, smoke and noise so we chose to sit in the restaurant area which was fine. The wait staff was always nice and helpful. However, the overall dirty rooms made us decide we will never stay here again unless they remodel and clean it up.

We stayed at the Clarion in New Kensington for 3 nights at the end of September 2006, when we were there for a school class reunion. (We stayed there five years ago for a previous class reunion.) It's nothing special and looks just a little drab from the outside but it's perfectly adequate if you want a place to stay in this area of small towns where there aren't many choices. It's set back from the main highway and is therefore quiet. Clean, nice-sized room. Furnishings in the room looked new. Comfortable bed, sufficient towels, wide hallways, pleasant staff. Everything worked. No free continental breakfast, but breakfast is very inexpensive in the restaurant in the motel, which serves three meals a day and provides room service. We noted that some "locals" were there for breakfast (a good sign). The outdoor pool is quite large but of course was closed for the season. Public areas are spacious, brightly lit and pleasant enough. It has facilities for meetings and group meals and appears to be a popular place for receptions and other get-togethers (another good sign). There were several events and meetings while we were there (all of them sedate). We'd stay there again.

This hotel has seen better days and seemed moldy. The bathroom had a cracked sink and the toilet looked very old. The walls are extremely thin, so you can hear room to room clearly and hallway noise. The help was fine and friendly, but the rooms (they're all alike) are furnished very cheaply and the place just seems VERY old. Even the remote on the TV was about 25 years old. The place needs a complete makeover.

After 20 years we planned our first family trip to New Kensington for a family reunion. I spoke with Kelly on the phone to reserve our stay and we chatted a moment about places we'd like to see. When we arrived at the hotel Kelly was there behind the desk smiling like an old friend. She had us all checked in within moments with no glitches. During our stay I came to the desk several times to ask about sites to see and she printed us out directions and gave us ideas about the town. Along with other staff members we felt like we could go to the front desk at anytime to ask questions. The maids brought us warm towels the first night we were there and they asked us how our stay was going. We even spent time in the gym a couple of nights. I was really thankful for their laundry room after my son got soaked at the reunion and we needed the clothes for the next day.
We found out that a new mall was built and two of the front desk girls printed out directions again for us to drive over there.
We plan on staying at the Clarrion next summer again during the time of our family reunion. I would recommend this hotel to anyone heading for New Kensington. It's located next to convenience stores, the mall, restaurants and gas stations and most of all the staff was really helpful to us and made us feel very welcomed.

Cherie Jackson- Simi Valley CA