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Tweed Ultima Resort Gold Coast: Traveller Reviews

4.5 of 5
20 Stuart Street, Tweed Heads, New South Wales 2485, Australia
Hotel amenities
Tweed Ultima Resort Gold Coast
3.5 of 5 stars 21 Reviews
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21 reviews from our community

    Trip type
Traveller rating
    6
    7
    5
    2
    1
Date Rating
new south wales, australia
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“find somewhere else”
3 of 5 stars Reviewed 24 January 2011
3
people found this review helpful

just returned from a 3 night stay at Tweed Ultima. When booking the apartment I felt it was a bit expensive but the promise of large balconies and great views enticed me. What a dissappointment! our 3rd floor view was of the wall and airconditioning outlet of the building in front of us. I let the receptionist know of our dissappointment and requested to be moved. She said they were fully booked for a month and a half so could not help. Funny, that afternoon an A frame sign appeared on the pavement in front advertising available accommodation!! On our 2nd night at 2.30am an ungodly noise started. It was the fire alarm in the carpark which was right underneath us after 30 to 40 mins of warnings and alarms the NSW Fire service arrived and soon after the noise stopped. Trying to get kids to settle back down to sleep after that raquet was a challenge in itself. Imagine our disbelief when upon mentioning ro reception first thing the next morning what we'd been through that we were told there was a faulty valve on the sprinkler- fire alarm system and the same thing had happenend 3 nights previous! Not even an apology!

  • Stayed January 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask bulldog45 about Tweed Ultima Resort Gold Coast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
“Great place, Can't wait to go back!”
5 of 5 stars Reviewed 25 November 2010
1
person found this review helpful

Stayed at Tweed Ultima apartments during the September School holidays and can't tell enough of my friends and family how wonderful it was. To actually find an apartment that had space! It was a great set up and the kids had their own bathroom which was serviced mid stay (14 nts). It was so convenient to walk to the shops as mums regularly do as we always run out of milk and bread! Then we could just walk to the restaurants at Coolangatta which was just brilliant. The reception staff couldn't help us out enough with tours and things to do for the kids in the vicinity. We have booked again for Christmas time and are counting down the days.

  • Stayed September 2010, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask busymama2010 about Tweed Ultima Resort Gold Coast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane
Contributor
16 reviews 16 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Clean and comfortable”
4 of 5 stars Reviewed 18 September 2010
1
person found this review helpful

This place was modern and clean. The bathroom was spacious as was the living area. The second bedroom was suited to being a single bedroom rather than a double. It is in a good location.

  • Stayed May 2010, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask BrisbaneEmma about Tweed Ultima Resort Gold Coast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NZ
1 review
4 helpful votes 4 helpful votes
“Client satisfaction is not high on the Tweed Ultima’s list.”
3 of 5 stars Reviewed 17 August 2010
4
people found this review helpful

What a disappointment to arrive in July 2010 at the Tweed Ultima Apartments to find that our apartment was facing South – that means NO SUN – my request on booking, made 6 months prior to arrival, was for a unit with afternoon sun. When I asked for a change of unit I was told that was not possible. 14 days away from cold NZ to 14 days with no sun in Australia is not a holiday to be repeated. Client satisfaction is not high on the Tweed Ultima’s list.

  • Stayed July 2010, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask NZBarbara about Tweed Ultima Resort Gold Coast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katoomba, Australia
1 review
5 helpful votes 5 helpful votes
“Great Apartments, not very impressed with Reception staff.”
2 of 5 stars Reviewed 1 August 2010
5
people found this review helpful

Stayed with my three teenage children. Arrived at around 5pm, very tired from driving all day, the reception staff were not friendly, no smiles, just got on with the job.

We stayed in the 3 bedroom townhouse, very spacious and clean, just what we needed for 3 teens. The balcony had no furniture, and like another reviewer said, the outdoor setting was inside used as a dinning table. I was not aware that we needed to bring our own tea,coffee, cleaning products and extra bin liners.

When walking from our townhouse to the elevator area, my kids had met up with friends they had not seen in a long time, they were all excited and talking at once and a male staff member ran up to us and told us to shoosh in a very loud and stern voice and said to be quiet as there were elderly people who actually live in the apartments. The ceilings are very high in the foyer/elevator area and it is all tiled. that made there voices appear louder than they were, however, it was school holidays and there were alot of family's holidaying there, they should be prepared to live with the noise of children, or only rent the apartments to the elderly.

  • Stayed October 2009, travelled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask rosey65 about Tweed Ultima Resort Gold Coast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Tweed Ultima Resort Gold Coast

20 Stuart Street, Tweed Heads, New South Wales 2485, Australia
Price range (per night):* 139 AUD - 288 AUD

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