I recently Stayed at the Terrigal Pacific Motel. I have stayed there twice before and been very pleased with the motel, staff and facilities. This time however I found the motel in a sad state. The bathroom screens need cleaning and resealing. To provide hand soap instead of shampoo is not a good idea and just cheap. The floors need re polishing. The crockery, glasses and cutlery were like left overs from a garage sale. Nothing matched, no wine glasses were supplied. The milk in the pottles was disgusting. You need two for a cup of coffee. Powdered milk would have been better! Outside there is white stuff leaking from everywhere. I don't know what this white stuff is but it is disgusting. It is under all the balconies and needs to be removed. It actually drips on your head should you wish to sit at the table outside. Some of the tables supplied were rotten underneath and had not been cleaned since the last time I was there I am sure. There was only 2 chairs supplied on the balcony when the room is catered for 3. There are only two chairs inside for a 3 person room. One of the worst factors I noticed is they have removed the shade sail by the pool. The manager said they had no intention of putting a new one in which in Australia is just ludicrous and in a pool area just down right negligent. Oh and don't get me started on a gardener using a leaf blower at 9.30am just in time to ruin a good sleep in.. Unless these issues are rectified I will not be back there again nor recommending it to anyone I know.
I forgot to mention that the tv had FOXTEL on in when in actual fact didn't even get all the digital chanels. And having to pay for WIFI when you can get this facility free at a coffee shop is just a rip off!
- Terrigal Pacific Hotel