We only stayed one night here, as a stop over from Broken Hill to Jindabyne. The front part of the motel has been rebuild after a fire in January 2010 and was re-opened in April 2011.We were travelling with 2 of our 3 teenage children (14 & 15). We had booked a family room, which was lovely. Very modern. Very clean and comfortable.There is a separate bedroom with 2 single beds for the children, no cupboard. There was a kitchenette with crockery, cutlery, kettle, microwave, toaster, tea towel and a sink. However. there was no plug for the sink, detergent or washing up liquid. Even though the room was lovely, it was right at the front of the motel. The last room before the highway. This is a major highway between Sydney and Adelaide. I am a light sleeper and I did not sleep very well, because of the truck noise during the night. All the family rooms seem to be in this wing of the motel. They should have put soundproofing in the rooms to stop the traffic noise, when they rebuilt.
The owners were friendly and helpful. We did not eat at the motel restaurant, even though the food smelled nice and the menu looked good, nothing appealed to our fussy eater. Instead, went to one of the bistros in town, where we had a lovely country style meal. When we first got to the motel all the tv stations were working, but after dinner only the local tv stations were working. (Not really a problem for us). Found out the next day that the whole town didn't have satelite tv the previous night, so it must go out on a regular basis, a previous reviewer mentioned this too. Not sure if we would stay here again, only because of the highway noise at night.

The rooms have been cheaply but nicely refurbished in what looks to be a standard 70's style roadside motel. The room (at the back) was basically clean and okay. We saw a room at the front that was a little nicer but $180 instead of $160 (Christmas holiday peak season) but it was late and we didn't need the separate sitting room. We just needed a bed for the night so went with the cheaper option. Most the TV stations didn't work (they said the satellite dish was down) but we eventually found a station to drown out the noise coming from the fighting and crying baby next door.

After reaching Hay and consulting tripadvisor on my mobile we would have stayed somewhere else but it was late and everything else was full.

The Chinese couple that owns the place seem nice and are probably good cooks as the food coming from the kitchen smelled great. Room service is available till 10pm.

Lady was friendly when we made the booking en-route to Hay. On checkin I asked if they had any rooms at the back in which she said they didn't but afterwards I noticed they did but not sure if they were unavailable. As we arrived late from Sydney we slept in. Ten mins before check out time the host came by to tell us to leave. He refused to even give us half an hour to pack up insisting check out was at 10. We didn't leave until about 10:30 but the host didn't come back.

The rooms are new. Bed medium firm. Pillows firm. Sheets and towels clean. Spider web in the corner of the room. The newness makes it a nice place to stay but I wonder whether it will be well maintained and clean as it ages.

If you want a new place, recommend it. Trucks can be heard in rooms facing highway even with the windows closed. It's not too bad in the early hours.

Service was average.

Following the devastating fire in the January 2010 the Hotel has now been rebadged "Bishop's Lodge" Motel. My son and I were travelling from Sydney to Adelaide this week and being approximately half way on the trip this motel on the Sturt Highway sounded ideal. We had a room in the back building away from the road which was very quiet. Only 1-2 minutes into town for a number of good pubs with lavious counter and bistro meals. The Bishop's lodge staff were extremely friendly, the service exceptional and the the room very clean and very very spacious and when I drive back from Adelaide in March I will be staying there again - no worries what so ever - thoroughly recommended!