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Beach Suites: Traveller Reviews

4.5 of 5
20 Bay Street, New South Wales 2481, Australia
Hotel amenities
Beach Suites
4.5 of 5 stars 14 Reviews
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14 reviews from our community

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Traveller rating
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Date Rating
Australian in New York
Top Contributor
58 reviews 58 reviews
Reviews in 44 cities Reviews in 44 cities
166 helpful votes 166 helpful votes
“Fabulous!”
5 of 5 stars Reviewed 11 February 2012
1
person found this review helpful

As we were driving up from Sydney I was having a mild panic attack over the amount I had paid to stay here and wondering why perhaps I hadn't researched it further. However the minute we walked through the door all fears were gone. This place is truly fabulous and we all loved staying here. I was surprised by how spacious it was (beachfront apartment with pool). We LOVED the fact that the pool was not only heated but was actually warm enough to swim in as we have stayed many places in the past that claim their pools are heated but are never heated enough to use outside of summer (we were here early October).The staff are very helpful especially the daily service staff who leave no stone overturned right down to cleaning the pool area and BBQ daily. Loved our rubber ducky in the bathroom, in fact loved the bathroom! The bed was so comfy and despite being offered a foldout bed for our son, he slept on the very large comfy sofa. Our only dilemna, now that we are planning another Byron Bay escape, is how can we stay anywhere else??? The location is perfect -over the road from the beach and moments from great food and coffee. If you can afford it, Byron Bay Suites is The place to stay.

  • Stayed October 2011, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask travelbunny about Beach Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeachSuites, Manager at Beach Suites, responded to this review
15 February 2012
Dear travelbunny,

Thank you so much for taking the time to write about us. It is thrilling to hear that we met your expectations and that you had such a wonderful stay.
The plunge pools are something that we offer that is a 'point of difference' and a lovely option during your stay, particulalry with small children. You have also touched on one of the things that we pride overselves on, which is our cleanliness - our staff are outstanding and extremely conscientious and diligent.
We look forward to welcoming you back to Beach Suites though I do wonder what we can surpirse you with this time...
Warm regards
Helen Buckley
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
singapore
Senior Contributor
46 reviews 46 reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
“extremely expensive”
3 of 5 stars Reviewed 29 January 2012

fellow travellers, 490 per night australian buys you a back suite in a block of serviced apartments, no coffee shops, no facilities.
Regardless of the level of comfort, it aint worth 490 per night.
Very disappointed

Room Tip: insist on a unit facing the beach or go somewhere else
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  • Stayed December 2011, travelled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask jenjenrossco about Beach Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeachSuites, Manager at Beach Suites, responded to this review
15 February 2012
Dear Jenjenrossco,
It's disappointing to hear that you weren't satified with at Beach Suites. It sounds like you were in our of our garden suites designed to accommodate up to 5 people.
We chose not to provide dining facilities within the property as there are so many fabulous experiences to be had just a short stroll away. We have tried to provide a peaceful retreat within proximity to all you could wish for on your holiday, and we feel that we have achieved that, as guests often comment on how quiet the property is.
We offer a lot within each room as well as many value added extras included without charge. We understand that we are at the upper end of the marketplace, however believe that you receive a lot in return.
Thank you for your time, warm regards
Helen Buckley
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Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“Location, Location, Location (plus Luxury)”
5 of 5 stars Reviewed 22 January 2012

The Beach Suites are everything you would imagine from a 5 Star property. It’s right on the beach and although we were in Byron at a very busy time (Christmas) it was great to come back into the luxury surrounds. The apartments are beautifully furnished and have cable TV and wifi. We will be going back again.

  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Curt53 about Beach Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeachSuites, Manager at Beach Suites, responded to this review
15 February 2012
Dear Curtis53,
Thank you for taking the time to write a review of Beach Suites. One of the things that we are extremely fortunate to have is our wonderful location, across from the beach, close to shops, galleries and restaurants... yet just far enough away to be also able to offer a tranquil retreat from the bustle of the main street.
We look forward to welcoming you back to Beach Suites.
Warm regards
Helen Buckley
Manager
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Melbourne
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“If you have the dough then the penthouse is the go!”
5 of 5 stars Reviewed 22 December 2011
2
people found this review helpful

Have stayed here twice in a 2 bedroom penthouse, this place is so awesome and worth every penny. The absolute best Byron Bay has to offer by a long stretch (and we've stayed in about 10 other places over the years). The decor is sublime and calming, the towels are fluffy and plentiful, the beds and sofas are comfortable, bathrooms luxurious, the linen is excellent quality, staff are amazing, kitchen is well equipped and the facilities are top notch. The penthouses are serviced regularly, a wonderful treat for this exhausted mother of two little ones! The pool is rainwater and just heavenly, if you have babies you can sneak upstairs for a swim while they are asleep, or if you have older kids they can swim in the pool while you keep an eye on them downstairs on the plasma tv - a very clever idea. If you do have little ones, the stairs to the pool area is nice and secure as is the balcony area. The apartment is also very quiet inside once the balcony door is shut. Nothing is a problem for the staff and they were happy to co-ordinate the receipt of the pram I had hired for our holiday (they provide a cot and high chair). The housekeeping staff are just delightful. The location is just the best..I could go on and on. In fact the only fault I have with this joint is that its booked out for when I wanted to come back!

Room Tip: The corner penthouse is less expensive and also has an additional massage room off the main bedroom...
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  • Stayed September 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask MrsStirling about Beach Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Now this is luxury!”
5 of 5 stars Reviewed 23 October 2011

Stayed at Beach Suites for the first time last Xmas/New Year and fell in love with the resort! Expensive but worth every bit of it! We have re-booked again for this year! Staff could not do enough for us, fantastic location, amazing views I will continue to return to this resort. Not only is Byron Bay one of the most beautiful places in Australia but to have a resort such as this to stay at makes it even better!!!

Room Tip: I have only stayed in the One Bedroom Studio and it was perfect!
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  • Stayed January 2011, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Karlie15Melbourne about Beach Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeachSuites, General Manager at Beach Suites, responded to this review
25 October 2011
Dear Karlie15M,
Thank you so much for taking the time to write such an inspirational review of what we do.
Your comments summarise all of the things we strive to get right - the views and location are taken care of but the helpful staff is somethiing that is not always easy to find and we pride ourselves on providing exceptional assistance to your needs.
look forward to welcoming you back again on your next visit and please let any of your friends and family know they can contact me if they too would like to experience beautiful accommodation in a first rate location.
Warm regards
Helen Buckley
Manager
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Additional Information about Beach Suites

20 Bay Street, New South Wales 2481, Australia
Price range (per night):* 359 AUD - 1,599 AUD

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