My boyfriend and I stayed in the ground floor apartment when we were seeing an Oasis gig at Heaton Park. Ideal location, only a 15 walk to the venue. Although I'd already paid over the phone, when we got there (at a pre-arranged time) the owner seemed very dis-organised and had us waiting around for some time before getting out a file full of paperwork and taking my card details again, making us fill out a form stating almost everything except our shoe size! A very unnecessary and tedious procedure, especially as we were eager to put our stuff in the room and get going to the gig.
Also, the continental breakfast consisted of a box of cornflakes and 2 slices of white bread wrapped in clingfilm, tea & coffee all in separate sandwich bags. Decor reminded me of a 1980's florida hotel, plastic leather effect sofas, pink & lilac walls, cheap furniture, the place would definately benefit from a little modernising. Perfectly clean and tidy though so can't fault that at all. I think if we were staying in Manchester again, we'd stay in that travel inn mentioned in the previous review.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
6 July 2009
'Many thanks for taking the time to post a review of your stay at our apartments.
I'm sorry that you thought the time taken to check you in was a bit on the long side. This was an exceptionally busy period for us at all our apartments due mainly to the Oasis concert at nearby Heaton Park. We have reviewed our checkin to make it simpler & reduced the form filling. Point taken !!
I also note your comments on the breakfast offering. We only offered a light breakfast on this occasion as an exception, nevertheless I fully accept what you are saying, & we won't be repeating it.
Our apartments at Bury Old Road are currently being refurbished to a very high standard, with new furniture, fixtures & fittings, with two out of the five completed. Other external building works have also taken place & are now finished. The remaining apartments will be refurbished during the course of the year.
All apartments are spotlessly clean, ( as you noted with yours ), & offer free wifi, fully equiped kitchen, shower or bath, double or twin bedrooms, lounge with freeview TV, ( Flatscreens being installed ), & are located in a quiet area with free parking. The apartments are located about 10 minutes walk from Heaton Park & the metro tram link into Manchester City Centre. A regular bus service runs from virtually outside the door to the city centre & to Bury. For motorists, the M60 motorway is five minutes away. Numerous shops, places to eat & drink are close by.
These apartments are popular with short & long stay guests who appreciate more spacious accommodation than found in many hotels. It also gives the convenience of being close not just to the city centre & but other areas of Greater Manchester, & in a quieter location.
Again, thank you for the review. Its only comments like yours & websites like Trip Advisor that keeps us on our toes, & tells us that although we get many things right, there is always room for improvement.'
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC