Well House Manor is independently owned and gains a friendly, personal service advantage you would hope for. What is way beyond expectations is the quality of literally everything inside the attractive building, which is set in it's own grounds.
Once you car is parked in the complimentary space out front, you receive a warm welcome and are taken to your beautifully equipped room. The standard of cleanliness is exceptional and could not be improved and there is a sense that when fitting out the interior, which has been really tastefully done, some serious money must have been spent.
This is evident in that on inquiring I found out that the hotel was fitted out in 2006, but looks like it could have been done yesterday. In many chains, who incidentally charge handsomely and are not short of cash, once a refit it more than a number of months past, the cost saving becomes evident as the appearance ages quickly. Not so in Well House Manor which is fitted in a way that you would do your own home, where it is not in your interest for things to start falling apart and looking dog-eared after a few months. This is possibly a result of it being independently owned, but is really appreciated either way.
Like many people, I find myself compelled to write reviews for two reasons; either I am happy or unhappy in the extreme. My stay at Well House came at the end of an already long week hopping from one chain hotel to another, but despite staying there to learn some programming skills, I left feeling like I had relaxed in true luxury. Real fresh orange juice I squeezed myself with the help of an intriguing machine...what more could I want?!
Having your expectations met, let alone exceeded is a rare thing. Well House Manor exceeded my expectations on every level. Can I see anything I'd change? Well, I might move the emergency light from above the bed (which is probably where it should be in terms of statutory requirements), maybe offer a fry-up (I didn't want one, but people often do), and....dare I say it....charge more. Sadly, people often judge a hotel - especially an independent, by the price tag. I'd like the current rate though please!:)
I say this passionately; If you need to be somewhere nearby-ish, add a bit of driving and stay in Melksham rather than going to a chain which may be nearer your meeting. If it's not for work, Melksham is actually a pretty nice town too.
Room Tip: All of the rooms are the same, as far as I know. If you a light sleeper, try to get one at the back...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC