Me and my wife went out to Hazleton for Penn State family weekend to visit with our son. We left Massachusetts at 7:30 for the 6 hour drive. I called the motel to inform them that we would be arriving at 1:00 AM and the man said they were open 24 hours. When we arrived I had to ring a door bell and wake someone up to register. The woman was extremely rude, and got even more agitated when i didn't have cash and wanted to pay with a credit card. I had a coupon that they advertised in a local paper and this only added to the tension that was already in the air. She told me the coupon was only good for 1 night, i would need 2 coupons for 2 nights so i paid for 1 night and finally went off to the room. The room was terrible, but acceptable for $47. The next morning i went out for coffee and another coupon, and at 11:00 sharp someone was pounding on the door telling my wife "get out checkout time is at 11" My wife explained we were staying another night and they went away. When i got back I payed for another night with my coupon and went back to the room and we got ready. Just before we left for the day we noticed the toilet would not flush from lack of water. I walked down to the office and explained the toilet is broke, we will be out for the rest of the day, if someone could fix the toilet, and drop off a couple of clean towel, it would be great. The woman said "we don't have 24 hour room service, we tried to clean your room and the woman wouldn't let us" I explained to the woman, I'm not asking you to clean the room, just fix the broken toilet, and if you throw a couple of clean towel on the bed that would be great. We went back and forth with this 3 times, before i left. At 1:30 AM we returned to the room with a still broken toilet, and no clean towels. I wanted to go ring the bell and wake them up and scream, but i bite my tongue and told my wife we can deal with it in the morning. At 11:00 sharp, the man was at the door demanding we vacate the motel. I explained we just woke up and we needed a few minutes to organize. The man threatened to call the cops, told us never to come back to this motel, and proceeded to shut off the hot water to the room. we packed out stuff and left the key in the room and took off, and trust me we will never go back there again.
