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Quality Inn & Suites North: Traveller Reviews

2.0 of 5
5137 William Flynn Highway, Gibsonia, PA 15044 (Formerly Comfort Inn North)
Hotel amenities
Quality Inn & Suites North
Ranked #1 of 1 hotels in Gibsonia
2.5 of 5 stars 22 Reviews
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22 reviews from our community

    Trip type
Traveller rating
    0
    4
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    6
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Date Rating
Outer Banks
Senior Contributor
25 reviews 25 reviews
Reviews in 12 cities Reviews in 12 cities
23 helpful votes 23 helpful votes
“They Don't Care”
2 of 5 stars Reviewed 21 June 2010

We have stayed at this property at least once a year for the last 12 years while visiting family. The inn is now a branded as a Quality Inn. I was not able to reserve a king bed as I regularly have, so settled for a queen, hoping that we could be moved to a king on arrival. The front desk staff told me that there was not a king available. The room we got was a handicapped room with very little counter space and an annoyingly loud buzzing fan in the bathroom. The television card listed many channels like ESPN and HBO, but we could not get them. When I asked about that, the desk personnel claimed that it was Comcast's problem and they had called several times. The stairways were poorly lit at night and dingy looking by day. On a positive note, the bed was firm and the carpeting looked new in our room.
If only the staff had offered a rate adjustment to offset the incovenience, this would have been a much better review.

    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Virginia
Senior Reviewer
9 reviews 9 reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
“Average, No Big Complaints”
3 of 5 stars Reviewed 14 April 2010
1
person found this review helpful

We stayed one night and had no significant problems. We got an accessible room because it the last one with a large bed, and our room was comfortably sized. One chair was broken but the room was clean and attractive. There is an elevator so getting upstairs was easy.

The breakfast bar was very limited and not suitable for the gluten-intolerant. I tried the decaf coffee and didn't care for it. However, the hotel is right next door to a restaurant that serves a reasonably-priced breakfast so I imagine most patrons go next door to eat anyway.

  • Stayed April 2010, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask VirginiaVista about Quality Inn & Suites North
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Bedford, PA
Contributor
14 reviews 14 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Run-down, crowded, not a 2 star”
2 of 5 stars Reviewed 19 September 2009

The rooms were very small for 3 family members staying together but ours was clean. The breakfast was very limited and the area was only set up for 6-7 people; very crowded. On the plus side, the young man in the front office was very kind, helpful and efficient. If we stay in that area again, I would drive further for a better hotel. I do not think this hotel should have a 2 star rating...it is in dire need of updating for a 2 star.

  • Stayed September 2009, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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“NEVER STAY HERE”
1 of 5 stars Reviewed 7 July 2009

This place has the worst staff, not clean rooms, the staff will lie right to your face. Terrible communcation skills. I can't wait to see this place go out of business. DO NOT STAY HERE!!!!!!!!!!!!

  • Stayed June 2009, travelled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask ironcitybt177 about Quality Inn & Suites North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
new jersey
1 review
“Dishonest Staff and Management”
1 of 5 stars Reviewed 16 June 2008

Don't stay at this Comfort Inn. The manager and staff are dishonest. They lie and are deceptive.

We were never informed of their 24 hour cancellation policy. But when we went to cancel, they threw in our face that according to THEIR computer we were informed.

I made the reservation at 10:30PM the night before we were coming into the area. I would either have not made the reservation or stopped looking if I had been informed about this Comfort Inn's 24 cancellation policy.

But I kept looking becasue I wasn't informed. When I found that the Radison , 20 minutes away and rated 3 stars to Comfort Inn's 2 was $10 less for the night on Hotels.com. I called Comfort Inn back to cancel the reservation, but I was told I couldn't. When I asked to speak to the manager I was told I had to wait until he came in at 3 PM the next day!

We are now disputing the charge with the credit card company. By the way, the Radison's cancellation policy was until 11 AM the day of the reservation.

I'm not plugging for anyone, but be careful if you still choose this Comfort Inn.

Stayed June 2008
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Additional Information about Quality Inn & Suites North

5137 William Flynn Highway, Gibsonia, PA 15044 (Formerly Comfort Inn North)
Price range (per night):* 93 AUD - 117 AUD

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