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Holiday Inn Express Napoleon: Traveller Reviews

2.5 of 5
590 Bonaparte Drive, US 24 and SR 108, Napoleon, OH 43545
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Holiday Inn Express Napoleon
Ranked #2 of 4 hotels in Napoleon
3.5 of 5 stars 12 Reviews
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12 reviews from our community

    Trip type
Traveller rating
    5
    3
    3
    1
    0
Date Rating
Columbus, Ohio
1 review
“The staff is the difference”
5 of 5 stars Reviewed 22 April 2011

I am a frequent traveler (work) and stay away from home probably 40-60 nights per year. After the general condition of the hotel I rate the staff as being the next most important factor. Holiday Inn Express Napoleon is clean and in good repair, it lacks some of the refineries of a high tier chain in more progressive locations, but they are continually updating (I stay here regularly). The building is smaller than Holiday Inn Expresses in higher populated areas, but is suited just fine for Napoleon, Ohio. The town of Napoleon has a variety of restaurants and stores within a mile of the hotel, just don't expect to stay out too late.

This brings me back to the staff. I stayed in a Holiday Inn Express earlier this week in Ft Wayne, Indiana and they were not nearly as helpful as the staff in Napoleon (which prompted me to write this review). I have always been made to feel welcome in Napoleon and they have gone out of their way to accommodate me. I continually forget to bring my priority club card, but they have no problem accommodating me.

  • Stayed April 2011, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ochoinfinito about Holiday Inn Express Napoleon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“The best option in a small town”
3 of 5 stars Reviewed 14 September 2010

There is not much to do in Napoleon. I was there on business and the hotel met my basic needs.

  • Stayed September 2010, travelled on business
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask shevonne718 about Holiday Inn Express Napoleon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Knoxville, TN USA
Senior Contributor
37 reviews 37 reviews
Reviews in 29 cities Reviews in 29 cities
15 helpful votes 15 helpful votes
“NICE PLACE, VERY CLEAN, FRIENDLY SERVICE. GOOD FOR BUSINESS TRAVLERS”
5 of 5 stars Reviewed 27 May 2010

This was the 2nd time I stayed here for business while doing contract work in the area. It is conveniently located and feels like a safe area. The rates are good. The rooms and the entire hotel is very clean. Free hot breakfast is included and it was well stocked and well attended to by a friendly older woman. The front desk staff is very nice and helpful.
The bed is very comfy-- had a great sleep. Everything worked fine, no problems. Cleaner than most other hotels that I've stayed at. I got the executive suite for $75 per night, and it includes a small fridge and microwave and the room is pretty large.

  • Stayed May 2010, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask BizTravelerLady about Holiday Inn Express Napoleon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marietta
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“Super Holiday Inn Express Experience”
5 of 5 stars Reviewed 1 December 2008

We stayed at this hotel for two nights over Thanksgiving. We have family in Napoleon and we were told that this is the best place to stay. The family was RIGHT! What a wonderful "Express" this hotel was. The staff was friendly, the rooms were exceptionally clean and the breakfast was very good.
You would never know this hotel is 20+ years old. They continue to update. We were told they are beginning to renovate the rooms with new flat screen tvs and carpet throughout. The carpet looked fine to me and the tv already in the room was large. Free internet. If you stay here and want, in my opinion, the BEST pizza you can eat, you need to try Tano's Pizza a few miles away. It is "to go" only but they just started delivering...so try the Buffalo Chicken pizza...yummy!!

  • Liked — cleanliness and comfortable beds
  • Disliked — no pets allowed
  • Stayed November 2008
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask grambeth about Holiday Inn Express Napoleon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oak Park, Illinois
Senior Contributor
47 reviews 47 reviews
Reviews in 37 cities Reviews in 37 cities
70 helpful votes 70 helpful votes
“No good surprises, no bad surprises”
4 of 5 stars Reviewed 21 January 2008

This is a hotel not really near anything of note, with a few fast food places nearby, and a couple in-town pizza places willing to deliver. Standard, clean Holiday Inn Express.

We did have a meeting there and the telephone in the conference room did not work. The staff worked hard to patch a telephone into the room, but it would have been nice to have it work in the first place.

  • Liked — Lack of surprises
  • Disliked — Broken phone in conference room
  • Stayed January 2008, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
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Ask GFKelly about Holiday Inn Express Napoleon
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Additional Information about Holiday Inn Express Napoleon

  • Holiday Inn Napoleon
  • Napoleon Holiday Inn
Address: 590 Bonaparte Drive, US 24 and SR 108, Napoleon, OH 43545
Price range (per night):* 99 AUD - 120 AUD

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Holiday Inn Express Napoleon
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