Kept awake much of the night due to noises from apparent party outside, and freeway racket. And cigarette smoke drifting into my room from outside via the A/C. Beer cans , cigarette butts and other trash littered the grounds. They need a grounds keeper to check on the property during the evening.
Addresses and instructions provided by RR were incorrect, causing an additional hour added to my trip after 8 hour day. Since I spent more than $500 at RedRs on my trip across the midwest, I was told that I could use my 'free night' for my final night's stay. All that was needed was to make a simple call to the customer line when I reached my destination.
I made the 'simple call' and was told the office wasn't open on Sundays past 8 PM, and would remain closed for the following day, Labor Day.
In the future, I will think very seriously about ever staying with RED Roof again, and would advise others to do so as well.
Unless, that is, you know exactly how to find your hotel, and have NO NEED for any assistance whatsoever from the 'help' lines.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC