I am currently staying at this property, in its harbour view junior suite. The room is amazing: on the top floor, at the corner, with views of the town and the harbour below. It has full electronic control over its curtains, blinds, and even its windows. The room is very large (probably the size of two standard rooms), with a large modern bathroom with spa. The room appears to have been recently refurbished, and is finished nicely in good taste, with ample sitting area.
So, with so much potential, it is disaapointing that the check-in process is so inconsistent with where this hotel is trying to be. A frumpy lady at the desk, pre-occupied with adding some numbers up on a calculator, barely greeted me as I checked in. No welcome, no grace, no friendliness, that you would expect anywhere, but particularly in this friendly island. This is a huge disappointment.
